Brittany Miller
Slippery Rock,PA
Summary
Strong leader and analytical problem-solver with talents for team building and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Inventory Acquisition Specialist
The Vintage Owl
03.2022 - Current
- Tracked and monitored progress on delivery orders or contracts.
- Conducted research, identifying potential vendors and better pricing options.
- Maintained documentation for all purchases.
- Advertising sales to the community
- Updating social media to promote business
- Running cash register
- Purchasing inventory
- Arranging shelves and displays
Front of House Manager
Soni's Italian Restaurant
04.2016 - 07.2022
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
- Scheduling staff
- Interviewing and hiring front of house team members
- Performed cash handling activities and secured nightly bank deposits.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Sales Support Agent
VXI Global Solutions
08.2014 - 11.2015
- Providing Excellent Customer Service
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Practicing Legal Credit Card Procedures
- Scheduling/Rescheduling Installations
- Quality Control
- Promoting Sales and Packages
- Participate in Training Meetings
Department Manager
Mcdonalds
01.2014 - 08.2014
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Departmental Training
- Conducting Interviews and Orientations
- Inventory Control
- Customer Relations
- Product Sales / Promotional Placement
- Organizing Development
- Cash Management and banking procedures
- Schedule Preparation
- Opening and Closing Store
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Game Advisor
GameStop
09.2013 - 12.2013
- Organized games according to corporate plans for regular displays and special promotions.
- Recommended gaming merchandise and accessories based on custom requirements.
- Promote Sales and New Merchandise
- Basic Cleaning Tasks
- Inform and Advise Customers of Product Details
Department Manager
McDonalds
06.2009 - 07.2013
- Time Management
- Departmental Training
- Conducting Interviews and Orientations
- Inventory Control
- Customer Relations
- Product Sales / Promotional Placement
- Organizing Development
- Cash Management and banking procedures
- Schedule Preparation
- Opening and Closing Store
Education
Bachelor of Arts -
Southern New Hampshire University
Hooksett, NH05.2027
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Moniteau Jr/Sr High School
West Sunbury, PA2011
Skills
- Service Quality
- Data Entry Documentation
- Accounting Procedures
- Digital Filing
- Complex Problem-Solving
- Customer Service Management
- Paperwork Processing
- Microsoft Office
- Active Listening
- Administrative and Office Support
- Customer Service
- Issue and Complaint Resolution
- Telephone Etiquette
Timeline
Inventory Acquisition Specialist
The Vintage Owl
03.2022 - Current
Front of House Manager
Soni's Italian Restaurant
04.2016 - 07.2022
Sales Support Agent
VXI Global Solutions
08.2014 - 11.2015
Department Manager
Mcdonalds
01.2014 - 08.2014
Game Advisor
GameStop
09.2013 - 12.2013
Department Manager
McDonalds
06.2009 - 07.2013
Bachelor of Arts -
Southern New Hampshire University
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Moniteau Jr/Sr High School
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