BRITTANY MILLER
Bellevue,Ohio
Summary
Reliable Medical Billing and coding associate with many years in the medical field. Reliable with a background overseeing multiple accounts and handling records management tasks. Team-oriented with great decision-making skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Follow-Up Specialist
Ovation Healthcare llc
Brentwood, Tennessee
10.2023 - Current
- Identified customer needs and provided appropriate solutions.
- Prepared and sent follow-up emails to customers regarding their inquiries.
- Researched customer feedback and identified areas for improvement.
- Reviewed medical records and identified diagnosis codes, procedures, services and supplies for coding.
- Verified accuracy of patient information and insurance data in billing system.
- Submitted claims to insurance companies electronically or by mail.
- Resolved denied claims by researching payer requirements and preparing appeals.
- Maintained current CPT, HCPCS codes library as well as ICD-9, 10 CM diagnostic codes.
Medical Billing Specialist
Northern Ohio Medical Specialists
Sandusky, OH
11.2022 - 10.2023
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Identified and resolved patient billing and payment issues.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Located errors and promptly refiled rejected claims.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
State Tested Nurse Assistant
Ohio Veterans Home Sandusky
01.2018 - 10.2021
- Assists with direct patient care under the supervision of the RN or other medical professionals
- Provide patients with help walking, exercising, and moving in and out of bed
- Position, feed, bathe, dress and assist patients with grooming and other tasks.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Medical SPECALIST
Midwest Health Services
Wooster, OH
10.2015 - 09.2018
- Taken individuals out in community for career planning, career explorations
- Running doctor appointments, Filing, answering phones, running errands.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
State Tested Nursing Assistant
Cleveland Clinic
05.2012 - 10.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Education
Certified Coding Associate - Medical Billing And Coding
DeVry University
Villa Park, IL07.2021
Certificate - State Tested Nurse Asst
Wayne County Schools Career Center
Smithville, OH05.2012
High school DIPLOMA - Basic
Rittman High School
Rittman, OH05.2012
Skills
- Medical Billing Technology
- ICD-9
- Billing Codes
- Microsoft Office
- Data Entry
- CPT Code Modifiers
- Medical Billing
Certification
- CNA - Certified Nurse Assistant
Timeline
Follow-Up Specialist
Ovation Healthcare llc
10.2023 - Current
Medical Billing Specialist
Northern Ohio Medical Specialists
11.2022 - 10.2023
State Tested Nurse Assistant
Ohio Veterans Home Sandusky
01.2018 - 10.2021
Medical SPECALIST
Midwest Health Services
10.2015 - 09.2018
State Tested Nursing Assistant
Cleveland Clinic
05.2012 - 10.2015
Certified Coding Associate - Medical Billing And Coding
DeVry University
Certificate - State Tested Nurse Asst
Wayne County Schools Career Center
High school DIPLOMA - Basic
Rittman High School