Brittany Mitchell
Crittenden,KY
Summary
Highly-motivated employee with desire to take on new challenges, and grow within a company. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Auditor
Loreal USA
Walton, KY
02.2023 - 07.2024
- Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process of auditing built pallets, before shipping them out to customers.
- Prepared detailed audit workpapers for review by senior auditors.
- Performed regular reviews of the company's operations for compliance with laws and regulations.
- Conducted audits on internal controls and developed reports on findings.
- Created reports using Excel.
Rework Operator
Jabil Circuit
Florence, KY
06.2020 - 02.2023
- Disassembled faulty rack servers, to identify root cause of failure before proceeding with repair process.
- Inspected incoming parts for defects and determined appropriate rework process.
- Maintained accurate records of rework operations, including quantity, type and cost of materials used.
- Logged damaged components into MRB system. (NCR)
- Performed DIMM Reseating, to ensure a proper server test/pass.
- Made any repairs needed to a rack server, whether from an operator fail or server-test fail.
Customer Service Representative
Citibank
Florence, KY
04.2015 - 01.2016
- Resolved customer complaints promptly and efficiently.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries via phone, email, and chat.
- Reviewed and processed new account applications for accuracy and completeness.
- Provided customers with product information, including features, benefits, rates, terms, conditions.
Inventory Control Specialist
Iherb.com
Hebron, KY
03.2013 - 01.2015
- Performed cycle counts to track product movement in the warehouse as needed.
- Reviewed purchase orders and invoices to verify accuracy of information prior to shipment or receipt of products.
- Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Coordinated with suppliers and vendors to ensure timely delivery of goods.
- Implemented new procedures for tracking, receiving, counting, and storing items in the warehouse.
- Monitored inventory levels to ensure sufficient supply for customer orders.
Education
GED -
Boone County Adult Learning Center
Florence, KY01-2009
Skills
- Inventory
- Warehouse Operations
- Data Entry
- Microsoft Excel
- Order Picking
- Product Inspection
- Power and hand tools
- Quality Control
- Product Assembly
- Teamwork and Collaboration
- Decision-Making
- Professionalism
Timeline
Auditor
Loreal USA
02.2023 - 07.2024
Rework Operator
Jabil Circuit
06.2020 - 02.2023
Customer Service Representative
Citibank
04.2015 - 01.2016
Inventory Control Specialist
Iherb.com
03.2013 - 01.2015
GED -
Boone County Adult Learning Center
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