Brittany Monie
Highlands Ranch,CO
Summary
Dedicated Insurance & EDI professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Shared Services Team Lead
Businessolver
Greenwood Village, CO
04.2021 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Cross-trained existing employees to maximize team agility and performance and worked with internal partners to achieve company and customer goals.
- Developed and maintained relationships with Clients and vendors through account development.
- Applied customer feedback to develop process improvements and support long-term business
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Data Quality Analyst
Businessolver
Greenwood Village, CO
03.2019 - 04.2021
- Reviewed Client inbound and outbound data to ensure quality of data and ensured timely resolution of errors through review of error reports of case management.
- Optimized system and platform performance capabilities in most efficient, practical way possible.
- Complete risk mitigation reporting to include audits, team activity and case manager reports
- Work with vendors on ongoing file updates and requests.
- Executed billing tasks and recorded information in company databases.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
- Mentor and train new team members
EDI Analyst
Cigna
Greenwood Village, CO
10.2016 - 03.2019
- Transmitted records and files to customers efficiently to maintain operational timelines.
- Ran, reviewed and submitted daily reports using FACETS ,Microsoft Excel, and Microsoft Access Database.
- Built and deepened positive and productive relationships with business partners.
- Reviewed and tested EDI and 5010 exports for new client and carrier files as well as ongoing maintenance. including Open Enrollment and eligibility files.
Education
Bachelor of Science - Business
University of Colorado At Boulder
Boulder, COSkills
- Industry Networking
- Quality Control Guidelines
- Team Management
- Product Knowledge
- Teamwork and Collaboration
- Resource Optimization
- Trainer Mentoring
- Compliance Requirements- HIPAA
- Motivational Leadership
- Operational Efficiency
Timeline
Shared Services Team Lead
Businessolver
04.2021 - Current
Data Quality Analyst
Businessolver
03.2019 - 04.2021
EDI Analyst
Cigna
10.2016 - 03.2019
Bachelor of Science - Business
University of Colorado At Boulder
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