Brittany Morales Nunez
Walla Walla
Summary
Experienced in maintaining a positive and productive work environment, with a focus on employee training and development. Responsibilities included providing training for new employees on company policies, delivering feedback on performance, and coaching team members to enhance their skills. Delegated tasks effectively to ensure optimal workflow during shifts while supervising staff adherence to customer service protocols and safety procedures. Collaborated with other shift managers to ensure continuity of service and support during peak operational periods.
Overview
4
4
years of professional experience
Work History
Certified Shift Manager
9th Ave McDonald’s
Walla Walla
08.2021 - Current
- Maintaining a Positive & Productive Work Environment
- Provided training for new employees on company policies and procedures.
- Provided feedback on job performance as well as coaching opportunities when necessary.
- Delegated tasks to team members to ensure optimal workflow during each shift.
- Supervised and trained staff on customer service protocols, cash handling policies, and safety procedures.
- Helped employees accomplish tasks during peak periods.
- Communicated with other shift managers to facilitate continuum of customer service.
Education
High School Diploma -
Walla Walla Community College
Walla Walla, WASkills
- Employee training
- Customer service
- Cash handling
- Team building
Timeline
Certified Shift Manager
9th Ave McDonald’s
08.2021 - Current
High School Diploma -
Walla Walla Community College