Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Brittany Moulton

Ashford,AL

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Store Manager

Dollar General
08.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Instrument Technician

Southeast Health Medical Center
02.2024 - 08.2024
  • Increased production efficiency with diligent troubleshooting and repair of instrument malfunctions.
  • Interpreted equipment manuals and schematics to determine corrective actions for repairs, calibrations, and installations.
  • Performed repair procedures on damaged instruments and sourced replacements from approved vendors.
  • Provided technical support to team members during complex troubleshooting efforts, sharing expertise when necessary to resolve issues quickly and efficiently.
  • Ensured safety compliance by maintaining accurate records of instrument inspections, repairs, and calibrations.

Assistant Bakery Manager

Publix
04.2016 - 02.2024
  • Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
  • Developed and implemented new operational procedures to reduce waste, resulting in cost savings for the department.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Taught specialized skills, methods and techniques and delegated assignments to bakery associates to maximize department productivity and profits.
  • Maintained a clean and organized workspace, adhering to food safety regulations and company standards at all times.
  • Developed and implemented merchandising plans and maintained pricing and production knowledge to meet financial goals.
  • Enforced company safety, cleanliness, and sanitation policies by maintaining effective housekeeping standards.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive outcomes.

Education

No Degree - General Studies

Darton College
Albany, GA
05-2012

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Team Leadership
  • Friendly and Positive
  • Outstanding communication skills
  • Inventory Management
  • Cash Management
  • Team Building and Leadership

Timeline

Store Manager

Dollar General
08.2024 - Current

Instrument Technician

Southeast Health Medical Center
02.2024 - 08.2024

Assistant Bakery Manager

Publix
04.2016 - 02.2024

No Degree - General Studies

Darton College

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Brittany Moulton