Brittany Mungia
Grocery Outlet Bargain Market
Everett,WA
5
years of professional experience
Dedicated retail professional with a strong focus on customer service, cash handling accuracy, and relationship building. Proven ability to enhance customer experiences and improve team performance.
Detail-oriented retail worker recognized for delivering exceptional customer service and maintaining operational efficiency. Expertise in cash handling, merchandise display, and training new staff to foster a collaborative work environment.
Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success.
Enthusiastic retail associate skilled in customer assistance and cash handling. Known for consistently achieving sales goals and enhancing customer satisfaction through effective communication and relationship building.
Work History
Retail Worker
2 Years 5 Months- Processed customer transactions accurately and efficiently at point-of-sale terminals.
- Restocked shelves and organized merchandise to optimize product visibility and accessibility.
- Assisted customers in locating products, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and safety standards throughout the store to ensure compliance with health regulations.
- Trained new staff on operational procedures, improving overall team performance and efficiency.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Actively engaged customers to provide general assistance and information on store merchandise.
Hotel Waiter
5 Months- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new waitstaff on menu items and service protocols.
- Adapted quickly to changing priorities and high-pressure situations during peak hours.
- Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
- Assisted in training new waitstaff, sharing best practices to improve team performance and guest satisfaction levels.
- Worked closely with event planners to create customized dining options for special occasions, ensuring a memorable experience for all attendees.
Sales Associate
8 Months- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Provided product knowledge to customers, facilitating informed purchasing decisions.
- Handled inventory management tasks, including restocking shelves and organizing displays.
- Adapted quickly to changing store promotions and seasonal trends, supporting effective marketing efforts.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Fast Food Cashier
- Streamlined order processing to enhance customer service and operational efficiency.
- Upheld high standards of cleanliness and organization at work station to enhance operational efficiency.
- Facilitated customer satisfaction by promptly responding to inquiries and effectively resolving issues.
- Executed food preparation tasks, maintaining rigorous safety and quality standards throughout the process.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Assisted team in preparing food items according to safety and quality standards.
- Handled cash transactions accurately, ensuring smooth checkout experience for customers.
Education
High School Diploma
- .4 GPA
- Extracurricular Activities: volleyball senior year.
- [Student council: leader member middle school
- Extracurricular Activities: highschool choir senior year
Skills
Customer service
Patience and empathy
Customer assistance
Reliability and punctuality
Cash handling accuracy
Relationship building
Professional appearance
Display maintenance
Merchandise display
Sales promotion
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Worker
Grocery Outlet Bargain Market
02.2023 - 07.2025Read More
Hotel Waiter
Hampton Inn By Hilton
06.2022 - 11.2022Read More
Sales Associate
Melrose Clothing Store
10.2020 - 06.2021Read More
Fast Food Cashier
Domino's Pizza
02.2020 - 02.2020Read More
BF Terry Highschool
High School Diploma
Read More