Brittany Murphy
Baltimore,OH
Summary
Dynamic professional with extensive experience at Our Lady of Perpetual Help, excelling in employee training and facility maintenance. Proven ability to enhance operational efficiency through quality control and safety protocols. Strong communicator and problem solver, adept at managing teams and fostering a clean, organized environment. Committed to achieving high standards in all endeavors.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Lead custodian
Our lady of perpetual help
02.2022 - Current
- Trained new employees on operational procedures and best practices to ensure efficient performance.
- Supervised custodial staff to maintain high standards of cleanliness and organization in all facilities.
- Maintained clean facilities by implementing routine cleaning schedules and quality control measures.
- Implemented safety protocols to promote a secure working environment and reduce workplace hazards.
- Managed inventory of cleaning supplies to ensure adequate stock levels and prevent shortages.
- Conducted inspections to evaluate cleanliness and compliance with health and safety regulations.
Crew Member
Chipotle
05.2019 - 06.2020
- Managed cash handling processes to ensure accurate transactions and maintain financial integrity.
- Provided exceptional customer service by addressing inquiries and resolving issues to enhance the overall customer experience.
- Prepared food items in accordance with recipes and safety standards to ensure high-quality meal delivery.
- Ensured compliance with health safety regulations by implementing best practices in food handling and hygiene.
Promotional Advertising Assistant
Outreach promotional solutions
08.2017 - 07.2018
- Conducted extensive market research to identify trends and insights that informed business strategies.
- Coordinated successful events from conception to execution, ensuring all logistics were managed efficiently.
- Created engaging content across multiple platforms to enhance brand visibility and audience engagement.
- Developed and implemented effective marketing campaigns that aligned with organizational goals.
- Facilitated clear and professional client communication to foster strong relationships and enhance customer satisfaction.
Physician Office Specialist
Ohio health
02.2016 - 08.2017
- Welcomed patients with a warm demeanor and efficiently managed the reception area to ensure a positive experience.
- Coordinated patient schedules effectively, optimizing appointment availability and minimizing wait times.
- Processed billing and coding tasks accurately to facilitate timely insurance claims and patient billing.
- Demonstrated strong communication skills by clearly conveying important information to patients and healthcare teams.
- Verified patient insurance information meticulously to ensure coverage and streamline the admission process.
- Organized and maintained medical records in compliance with regulatory standards, ensuring easy accessibility and confidentiality.
Cashier
Performance CJDR
01.2015 - 02.2016
- Processed payments efficiently while ensuring accuracy and compliance with company policies.
- Assisted customers by addressing inquiries and providing guidance to enhance their overall experience.
- Handled transactions diligently, ensuring seamless operations and minimizing errors.
- Operated POS systems proficiently to facilitate quick and accurate checkouts for customers.
- Exhibited strong customer service skills by resolving issues and fostering positive relationships with clients.
Education
Associate - Graphic design
Bradford College
Columbus, OH01.2013
Certificate of completion - Graphic design
Eastland-Fairfield Career And Technical Schools
Groveport, OH01.2011
Skills
- Employee training
- Inventory management
- Facility maintenance
- Quality control
- Safety protocols
- Customer service
- Problem solving
- Organizational skills
- Team management
- Industrial cleaning
- Critical thinking
- Productivity and time management
- Adaptability and flexibility
- OSHA compliance
- Excellent communication
- Multitasking
- Goal setting
- Microsoft Office
Languages
English
Native/ Bilingual
Certification
Certified Safety Professional
Timeline
Lead custodian
Our lady of perpetual help
02.2022 - Current
Crew Member
Chipotle
05.2019 - 06.2020
Promotional Advertising Assistant
Outreach promotional solutions
08.2017 - 07.2018
Physician Office Specialist
Ohio health
02.2016 - 08.2017
Cashier
Performance CJDR
01.2015 - 02.2016
Associate - Graphic design
Bradford College
Certificate of completion - Graphic design
Eastland-Fairfield Career And Technical Schools