Kimberly Landrew
Tomball,TX
Summary
Results-driven project manager with a proven track record in team supervision and conflict resolution. Strong organizational and communication skills ensure high-quality outcomes and safety compliance. Committed to enhancing customer experiences while effectively managing multiple priorities. Quick to master new skills and thrive in dynamic environments.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Lead Custodian
Tomball ISD
Tomball, Texas
06.2023 - Current
- Managed daily operations of custodial services in school facilities.
- Supervised a team of custodians to ensure tasks were completed according to safety regulations and quality standards.
- Supervised cleaning staff to ensure adherence to safety and sanitation protocols.
- Trained new custodial staff on equipment use and cleaning procedures.
- Inspected school premises for cleanliness and maintenance needs regularly.
- Coordinated with school administration for special event preparations and cleanup.
- Maintained inventory of cleaning supplies and equipment for optimal usage.
- Performed daily custodial duties, including sweeping, mopping, dusting, and waxing floors; cleaning windows; emptying garbage cans; and restocking supplies.
- Conducted regular audits of restrooms and common areas to ensure they are properly stocked with supplies at all times.
- Ensured compliance with all applicable health and safety regulations related to the use of hazardous chemicals or other materials used in the course of custodial duties.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Resolved conflicts between employees in a professional manner; addressed customer complaints quickly and efficiently.
Co-Manager
Rainbow Clothing Store
Milwaukee, Wisconsin
09.2021 - 04.2022
- Trained and supervised staff, delegated tasks, and resolved customer complaints.
- Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
- Coordinated staff scheduling and training to ensure coverage during peak hours.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Trained new employees on store policies, procedures, and customer service standards.
- Oversaw inventory management processes, including stock replenishment and organization.
- Implemented visual merchandising strategies to attract customers and promote sales.
- Collaborated with team members to develop promotional displays and marketing materials.
- Recruited new staff members through job postings, interviews, and reference checks.
- Established procedures for handling returns and exchanges efficiently.
- Ensured safety protocols were followed at all times.
- Monitored daily operations to ensure efficient workflow.
- Resolved customer disputes in a professional manner while maintaining high levels of customer satisfaction.
- Resolved conflicts between employees in a professional manner.
Project Manager
ABM Industries
Houston, Texas
02.2019 - 04.2021
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Developed project plans to streamline workflow across service lines, improving overall project coordination.
- Coordinated communication between teams and stakeholders for timely project updates.
- Identified and addressed project risks and issues, ensuring adherence to quality standards and timeline objectives.
- Managed project timelines and resources for facility maintenance initiatives, enhancing operational efficiency.
- Facilitated training sessions to enhance team skills on safety protocols.
Education
High School Diploma -
Francisco Oller
Puerto Rico05-2025
Skills
- Sanitation protocols
- Safety regulations
- Facility maintenance
- Quality assurance
- Inventory management
- Employee training
- Team leadership
- Collaborative teamwork
- Communication strategies
- Dispute resolution
- Issue resolution
- Customer service
- Detail orientation
- Waste management
- Confidentiality
Languages
Spanish
Professional
English
Professional
Timeline
Lead Custodian
Tomball ISD
06.2023 - Current
Co-Manager
Rainbow Clothing Store
09.2021 - 04.2022
Project Manager
ABM Industries
02.2019 - 04.2021
High School Diploma -
Francisco Oller