Brittany Murray
Jacksonville,Florida
Summary
Highly motivated healthcare professional seeking a full-time healthcare position where I can demonstrate my skills and utilize my medical background and strong customer service skills to surpass any expectations. I have Five years of healthcare experience and a Bachelor's degree in Health Administration.
Overview
14
14
years of professional experience
Work History
Behavior Health Assistant
Mental Health Resource Center
Jacksonville, FL
09.2022 - Current
- One on One observations
- Assisted with patient restraint and seclusion scenarios to create a safe environment for patient and medical personnel.
- Performed intake triage, vitals and assisted patients with mental health screenings
Senior Patient Access Representative
Northwell Health
Jacksonville, FL
01.2017 - Current
- Patient scheduling
- Allocating insurance
- Medication renewals
- Analyzing trends and implementing goals for improvement
- Utilizing multiple systems; Soarian, Allscripts, PEP/GDS
- Applied HIPAA privacy and security regulations while handling patient information.
- Overseeing the work of others
Retail Associate
Speedway
Jacksonville, FL
01.2010 - 03.2020
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Maintain excellent customer service to promote satisfaction
- Knowledge of register operations, including cash and credit cards
- Ability to handle transactions quickly and accurately
Healthcare Administration (Intern)
Palm Garden of Jacksonville
Jacksonville, FL
08.2017 - 11.2017
- Established good relationships with patients and their relatives
- Assisted the admissions coordinator with admissions and referrals
- Assisted the Administrator with the preparation of the disaster plan
Education
Bachelor of Science - Health Administration
University of North Florida
Jacksonville, FL12.2017
Skills
- Medical Terminology
- Insurance Verification
- Microsoft Office
- Allscripts
- Soarian
- Pep/ GDS
- Pediatrics
- Geriatrics
- Family Medicine
- First Aid/CPR
- CPI
Timeline
Behavior Health Assistant
Mental Health Resource Center
09.2022 - Current
Healthcare Administration (Intern)
Palm Garden of Jacksonville
08.2017 - 11.2017
Senior Patient Access Representative
Northwell Health
01.2017 - Current
Retail Associate
Speedway
01.2010 - 03.2020
Bachelor of Science - Health Administration
University of North Florida
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