Brittany Nagle
Davenport
Summary
Skilled hospitality professional with experience in guest service and administrative support. Proven ability to create welcoming experiences and foster positive relationships in fast-paced settings. Strong communication and attention to detail drive a dependable work ethic. Committed to enhancing service excellence as a server in a fine dining restaurant.
Overview
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Caregiver
Private family
Mahwah
12.2025 - 05.2026
- Provided companionship and emotional support, positively impacting overall well-being.
- Provided companionship and emotional support, positively impacting overall well-being.
- Prepared nutritious meals aligned with dietary preferences and restrictions, coordinating daily activity schedules.
- Maintained a clean and safe living environment through regular housekeeping tasks.
Junior Compliance Administrator
ALCOLOCK USA
01.2023 - 01.2024
- Generated accurate reports and monitored client compliance records, ensuring confidentiality.
- Used Microsoft Excel, PowerPoint, and Adobe software to support reporting, documentation, and administrative tasks.
- Maintained organized records, files, and office documentation.
- Assisted with administrative and customer support tasks, resolving issues and facilitating follow-up.
Vehicle Detailer
Routes Car Rental
Orlando
07.2022 - 12.2022
- Detailed interior and exterior of vehicles, including carpets, upholstery, windows, wheels, and mirrors, to elevate overall appearance for customer rentals.
- Applied protective coatings to vehicle surfaces for preservation.
- Inspected vehicles for damage, documenting findings to inform management decisions.
Lifeguard / Guest Safety Attendant
Universal Orlando Resort - Volcano Bay
01.2019 - 01.2021
- Responded quickly to emergencies, including water rescues and first-aid situations.
- Enforced safety rules and attraction procedures to ensure guest compliance and enhance overall safety.
- Enforced safety rules, attraction procedures, and park standards in a fast-paced guest environment.
- Instructed guests on ride procedures, assisted families, and supported positive guest experiences.
- Reunited lost children with parents, providing reassurance and effective communication during high-stress situations.
- Collaborated with team members to implement safety measures, reducing risk of accidents and enhancing guest security.
Call Center Representative
DialAmerica
01.2018 - 12.2018
- Handled inbound and outbound customer calls, ensuring adherence to scripts and compliance guidelines.
- Assisted customers with program enrollment and resolved inquiries, enhancing overall customer experience.
- Documented customer information in databases accurately to support service continuity.
- Managed difficult or upset customers with patience, professionalism, and clear communication.
- Multitasked in a fast-paced call center environment while maintaining strong attention to detail.
- Documented customer information accurately in databases.
Sales Representative
Windsor
01.2015 - 12.2015
- Assisted customers with styling, outfit selection, and product recommendations, enhancing their shopping experience.
- Delivered friendly, efficient customer service, contributing to a positive retail atmosphere.
- Ensured customers received quick and welcoming assistance during shopping.
- Resolved customer concerns to ensure a satisfactory shopping experience.
- Supported team sales goals by effectively recommending products tailored to customer needs.
- Maintained store cleanliness, organization, and visual merchandising standards.
Sales Representative / Key Holder
Billitos Fashion
01.2014 - 12.2015
- Managed opening and closing of store, ensuring smooth daily operations.
- Provided personalized assistance to customers in selecting clothing and accessories.
- Engaged with customers to understand their needs and recommend products. through customer engagement.
- Processed sales transactions accurately and supported daily store operations.
- Processed customer sales transactions efficiently accurately, contributing to efficient daily store operations.
- Maintained store presentation standards and restocked merchandise.
Education
Cosmetology Program
Capri Institute
Paramus, NJ 01.2017 - 05.2018
Mahwah Highschool
Mahwah, NJSome College (No Degree) - Theater Arts
Bergen Community College
Paramus, NJSkills
- Patient Care Standards
- Hospitality & Guest Relations
- Documentation Management
- Data entry Microsoft Office (Excel, PowerPoint)
- Professional Communication
- Cash handling & POS system experience
- High-volume customer service
- Anticipating guest needs
- Problem Solving & teamwork
- Time Management & organization
- Personal Safety Awareness & crisis management
- Patient Monitoring & attention to detail
- Exceptional guest & customer service
- Adaptability and dependability
Volunteer Experience- Camp Acorn
- Assisted children with disabilities during camp activities.
- Built positive relationships through compassionate communication.
- Supported staff in creating a welcoming environment.
Additional Experience
Sales Associate
- Billitos Fashions
- Payless ShoeSource
Delivery Driver
- Jun Lung
- Rib Crib
- Wah Sing
Timeline
Caregiver
Private family
12.2025 - 05.2026
Junior Compliance Administrator
ALCOLOCK USA
01.2023 - 01.2024
Vehicle Detailer
Routes Car Rental
07.2022 - 12.2022
Lifeguard / Guest Safety Attendant
Universal Orlando Resort - Volcano Bay
01.2019 - 01.2021
Call Center Representative
DialAmerica
01.2018 - 12.2018
Cosmetology Program
Capri Institute
01.2017 - 05.2018
Sales Representative
Windsor
01.2015 - 12.2015
Sales Representative / Key Holder
Billitos Fashion
01.2014 - 12.2015
Mahwah Highschool
Some College (No Degree) - Theater Arts
Bergen Community College