Brittany Navarro
Fresno,CA
Summary
Professional with a talent for performing under pressure, demonstrating strong problem-solving abilities and meticulous attention to detail. Known for ensuring customer satisfaction, maintaining reliability, and achieving high accuracy in payment transactions. Bilingual, with a strong blend of technical skills and excellent communication.
Overview
3
3
years of professional experience
Work History
Event Staff Member
California Mid State Fair
07.2025 - 08.2025
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Conducted bag and boot checks according to protocol
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Customer Service Cashier
SLO Sweets
05.2025 - 08.2025
- Resolve customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, and appreciated by answering questions about products and the Gelato sold throughout store.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Customer Service Cashier
La Michoacana Ice Cream
06.2023 - 06.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
McDonald's
07.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Criminology
California State University, Fresno
05-2028
High School Diploma -
Paso Robles Highschool
06-2024
Skills
- Customer satisfaction
- Reliability and punctuality
- Attention to detail
- Leadership qualities
Languages
Spanish
Native or Bilingual
Timeline
Event Staff Member
California Mid State Fair
07.2025 - 08.2025
Customer Service Cashier
SLO Sweets
05.2025 - 08.2025
Customer Service Cashier
La Michoacana Ice Cream
06.2023 - 06.2024
Cashier
McDonald's
07.2022 - 12.2022
High School Diploma -
Paso Robles Highschool
Bachelor of Science - Criminology
California State University, Fresno
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