Brittany N Burmeister

• Directed dispatch, customs coordination, recruitment efforts, and driver payroll management.
• Managed scheduling, training and inventory control.
• Created comprehensive meeting reports and analyzed driver retention and profit data.
• Facilitated new hire interviews and reviews while addressing disciplinary matters as needed.
• Handled all dispatch activities for multi haul division alongside US single haul operations.

• Oversaw operations of oversize freight terminal, managing recruiting, training, safety, and compliance.
• Conducted B2B sales, including routing, permitting, and quoting freight services.
• Created comprehensive driver packets while ensuring accurate billing and timely driver pay.
• Addressed customer complaints and disputes to maintain service quality and satisfaction.
• Specialized in Canadian oversize freight logistics to enhance service offerings.
• Utilized TMS, TMW, Tenstreet, Outlook, Office, and Excel for operational efficiency.

• Specialized in commercial oversize, flatbed, and reefer operations.
• Conducted B2B sales while managing recruitment and dispatch across divisions.
• Coordinated driver packets and handled permits, routing, and billing tasks.
• Coordinated schedules for drivers and equipment to optimize workflow efficiency.
• Managed daily operations of transportation terminal and logistics processes.
• Employed TMS, Tenstreet, and Outlook to streamline workflows.

• Led a terminal of 25 plus drivers (Recruiting, orientation, driver training)
• B2B sales, permitting and routing of freight, quoting and negotiating, P&L sheets monthly, meetings, driver pay and billing, collections, site meetings, customer service, new hire orientation for office staff.
• Systems Used: TMS, Outlook, Tenstreet, Excel

• Coordinated delivery of RVs and boats nationwide, covering all 48 states.
• Administered logging and driver paperwork, enhancing operational efficiency.

• Specialized in farming materials for end dump operations.
• Recruited drivers to optimize fleet utilization and efficiency.

Managed dispatching of inbound and outbound freight to ensure timely delivery.

• Handled driver paperwork for loads, ensuring accuracy and compliance.
• Ensured safety and compliance with industry regulations and standards.
• Conducted billing and negotiations to maximize profitability.
• Administered driver pay processes to maintain satisfaction and retention.
• Performed B2B sales to expand client base and drive revenue.

• Directed teller team, coaching and training new staff to enhance performance.
• Managed all aspects of new account openings for business and personal clients.
• Resolved customer issues and complaints, ensuring high-quality service delivery.
• Conducted monthly audits and balanced branch operations accurately.
• Achieved 50% sales goals through effective B2B sales strategies and referral programs.
• Utilized Insight, Teller Insight, Excel, Office, and Outlook for operational efficiency.
• Held top sales position in bank and region twice during tenure.
• Facilitated regular staff meetings to maintain goal accountability and optimize schedules.