Brittany North
Rowlett,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Northlake Dentistry
Northlake, TX
02.2023 - Current
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Fabricated provisional crowns, bleaching trays and custom impression trays from alginate impressions or stone casts when necessary.
- Sterilized instruments and equipment in accordance with established protocols.
- Gathered medical information, dental health history and vitals from patients.
Fulfillment Associate
NRS
Decatur, TX, TX
10.2021 - 02.2023
- Picked and packed items to be shipped to customers
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Cross-trained new associates on picking and filling orders for warehouse products.
Lead Infant Teacher
Goddard School
06.2021 - 10.2021
- Encouraged self-esteem, independence and respect with positive role-modeling.
- Followed licensing guidelines and company standards for daily care of children.
Lead Two’s Teacher
Kids Kampus Preschool
Justin, TX
12.2020 - 06.2021
- Coordinated interactive activities to meet children's physical, emotional, intellectual and social needs.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Learning Ambassador
Amazon
03.2020 - 12.2020
- Trained all new associates
- Prepared orders quickly, pulling and packing products for quick shipment.
- Problem solved all inbound products
Office Administrator
Big Tex Trailer World
Rockwall, TX
04.2017 - 03.2020
- Greeted walk-in customers and provided excellent customer service.
- Created and updated records and databases with personnel, financial and other data
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Certificate - Dental Assisting
Weatherford College - Wise County
12.2022
Diploma -
Lakeview Centennial High School
06.2013
Skills
- Task Prioritization
- Active Listening
- Taking X-Rays
- Time Management
- High-Volume Environments
- Impression Taking
- Detail-Oriented
- Disinfection and Sterilization
- Electronic Charting
- Restorative Dentistry
- Dentrix Proficiency
- Surgical Extractions
- In-Office Whitening
- TRIOS
Certification
- Registered Dental Assistant in State of Texas
- BLS CPR Certified expires 8/2024
- Nitrous Oxide Monitoring
References
Jean Keel
Office Manager
Northlake Dentistry
469-307-5093
Rachel Nguyen, DDS
Northlake Dentistry
972-522-9710
Catherine Whinery, DDS
Northlake Dentistry
512-791-2137
Timeline
Registered Dental Assistant
Northlake Dentistry
02.2023 - Current
Fulfillment Associate
NRS
10.2021 - 02.2023
Lead Infant Teacher
Goddard School
06.2021 - 10.2021
Lead Two’s Teacher
Kids Kampus Preschool
12.2020 - 06.2021
Learning Ambassador
Amazon
03.2020 - 12.2020
Office Administrator
Big Tex Trailer World
04.2017 - 03.2020
Certificate - Dental Assisting
Weatherford College - Wise County
Diploma -
Lakeview Centennial High School