Honest, friendly and reliable Assistant Housekeeper with in-depth understanding of proper housekeeping procedure used items, making beds and handling chemicals safely. Motivated Assistant Housekeeper focused on clearing and replacing linens, dusting surfaces and replenishing supplies according to company standards. Committed to bringing guests back to the property again and again by providing each with an exceptional room experience. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Excellent Assistant Housekeeper with a heart for excellence in customer service and a detail-oriented focus on industry standards of cleanliness. Skills include team building, clear communication, and diligent dedication to the safety of guests and staff. Committed Assistant Housekeeper whose superior knowledge of cleaning products and techniques alongside passion for teamwork spans over [Number] years in hospitality industry. Provided unsurpassed guest satisfaction by delivering timely and efficient room cleaning services daily. Regularly participated in continuing safety training opportunities. Energetic Housekeeping Aide devoted to achieving maximum customer satisfaction. Effectively manages time to complete routine and deep cleaning tasks. Educated on chemical handling and proper PPE use to avoid hazards or injuries.
Hi, I’m
Brittany Parker
Shelby,North Carolina
Summary
Work History
White Oak Manor Nursing HomeKings mountain
Laundry Aide
03 2003 - 07 2012
Job overview
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Developed strong relationships with customers through consistent attention to detail and commitment to high-quality results.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Provided exceptional customer service with prompt response times to inquiries regarding laundry status or special requests.
- Implemented quality control measures to ensure the highest level of cleanliness and care for client garments.
- Contributed to a positive work atmosphere through effective communication and teamwork with fellow employees.
- Enhanced customer satisfaction by providing timely and accurate laundry services.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
- Reduced lost items by implementing an effective labeling system for client belongings.
- Collaborated with team members to complete large-scale laundry projects quickly and efficiently.
- Collected soiled linens and clothing and pretreated stains.
- Maintained a clean and organized work environment, ensuring optimal productivity.
- Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
- Collected soiled tablecloths, napkins, and draperies after large events.
Peak NursingShelby
Housekeeping Aide
09 2002 - 03 2003
Job overview
- Prepared rooms with top-notch standards every time.
- Reduced complaints by addressing guest concerns promptly and professionally.
- Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
- Assisted maintenance department with stripping, waxing and buffing of floors.
- Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
- Reported equipment malfunctions or breakdowns to your supervisor .
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
- Coordinated with other departments such as maintenance and front desk staff for efficient communication regarding room status updates or other concerns affecting guests'' stay experience.
- Trained other staff members by physically demonstrating complex tasks.
- Assisted in maintaining a positive workplace culture by actively participating in team meetings and offering constructive feedback on areas where improvements could be made within the housekeeping department.
- Dusted and polished surfaces to achieve attractive shine.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Enhanced guest satisfaction by maintaining a clean and sanitized environment in all hotel areas.
- Assisted in training new hires on housekeeping standards and procedures, ensuring consistent quality across the team.
- Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
- Streamlined housekeeping processes for increased efficiency and timely room turnover.
- Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
- Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.
Education
Gaston College
Going To Get My Ged from Adult High School
08.2023
University Overview
Skills
- Stain Removal
- Cleaning techniques
- Health and safety compliance
- Waste disposal
- Housekeeping
- Chemical Handling
- Window Washing
- Dusting Techniques
- Odor Control
- Carpet cleaning
- Safe Chemical Handling
- Infection Control
- Routine Inspections
- Quality Assurance
- Maintenance Scheduling
- Attention to Detail
- Strong Work Ethic
- Teamwork and Collaboration
- Supply Replenishment
- Shift Scheduling
- Wood polishing
- Schedule Coordination
- Hospitality specialist
- Clearing used linens
- Restroom Servicing
- Supply Restocking
- Restroom detailing
- Floor Vacuuming
- Quality Control
- Window Cleaning
- Professional and Courteous
- Drapery Washing
- Multitasking and Prioritizing
- Self Motivation
- Deep Cleaning Protocols
- Staff Training
- Sweeping and Mopping
- Multitasking
- Floor Cleaning, Polishing, and Waxing
- Rug and Carpet Cleaning
- Furniture Moving
- Laundry skills
- Bathroom cleaning
- Kitchen Cleaning
- Customer Service
- Customer service-focused
- Replenishing amenities
- Clear Communicator
- Surface Polishing
- Staff Monitoring
- Supply Management
- Performance monitoring
- Energy conservation
- Health Standards Compliance
- Repair Service Coordination
- Supply Stocking
- Meeting Room Preparation
- Residential Cleaning
- Relationship Building
- Task Prioritization
- Vacuuming
- Sorting and washing laundry
- Trash Collection and Disposal
- Ordering cleaning supplies
- Commercial Equipment Operation
- Time management abilities
- Building Maintenance
- Time Management
- Organizational Skills
- Active Listening
- Problem-solving abilities
- Electronic Communication
- Decision-Making
- Upholstery Cleaning
- Professional Demeanor
- Reliability
- Interpersonal Skills
- Dusting furniture
- Team Support and Collaboration
- Continuous Improvement
- Interpersonal Communication
- CDC Sanitation Guidelines
- Excellent Communication
- Germicide Application
- Problem-Solving
- Load Balancing
- Energy conservation
- Color separation
- Laundry folding and storage
- Equipment training
- Laundry equipment maintenance
- Stain Removal
- Laundry room operations
- Machine Maintenance
- Chemical Handling
- Sorting and transport
- Detergent and additive knowledge
- Laundry distribution
- Folding Techniques
- Laundry Scheduling
- Drying methods
- Efficient Sorting
- Supply Management
- Machinery Operation
- Safety Procedures
- Guest Relations
- Steam Cleaning
- Linens Management
- Item Sorting
- Fabric Dyeing
- Sterilizing
- Quality Assurance
- Sorting
- Textile Repair
- Customer Service
- Teamwork and Collaboration
- Time Management
- [Language] Fluency
- Folding laundry
- Work Prioritization
- Analytical Thinking
- Operating equipment
- Delivering laundered pieces
- Analytical Skills
- Flexible Schedule
- Attention to Detail
- Hanging items
- Team Collaboration
- Sorting personal clothing
- Measurements and Calculations
- Written Communication
- Adaptability
- Multitasking Abilities
Timeline
Laundry Aide
White Oak Manor Nursing Home
03 2003 - 07 2012
Housekeeping Aide
Peak Nursing
09 2002 - 03 2003
Gaston College
Going To Get My Ged from Adult High School