Brittany Patton
Terrell,TX
Summary
For 10 years, I significantly enhanced patient care and operational efficiency at Trinity Valley Oral Surgery. My detail-oriented mindset and highly driven work ethic brought me a wealth of knowledge, opportunity and growth in the dental and oral surgery field. Although I have been away from in-office work for a few years, my skills have remained sharp and I am ready to give 1000% to the opportunity you would be so gracious to give me and prove my worth every day.
Overview
10
10
years of professional experience
Work History
Registered Dental Assistant
Trinity Valley Oral Surgery
12.2010 - 09.2019
- Coordinated and Lead a team of traveling oral surgery assistants with multiple oral surgeons in the DFW metroplex.
- Assisted chair side during full mouth reconstructive surgery, dental implants and routine oral surgery procedures.
- Assisted in opening multiple high volume surgery centers in DFW.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for oral surgery.
- Worked both front and back office daily, able to adapt to whatever needed to be handled.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Obtained medical clearances from patient’s providers prior to undergoing anesthesia.
- Worked hand in hand with the DEA for required drug auditing.
- Obtained the DAANCE (Dental Anesthesia Assistants National Certification Exam) certificate.
- Traveled out of state to advance education.
- Worked closely with suppliers to maintain adequate surgical supplies at 20+ offices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Educated patients on proper oral hygiene habits, fostering long-term dental health improvement.
- Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Typed patient data into computer system using Windent OMS, Dentrix, Epic, MacOMS and more while following privacy laws and maintaining high-level accuracy.
- Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Left full time job in excellent standing, maintaining license, to stay home with my small children.
Waitress Trainer
Brady’s Burgers
01.2010 - 12.2010
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Ensured smooth transitions between shifts by conducting thorough handovers with incoming waitstaff regarding ongoing table statuses or special requests from guests.
- Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
- Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
Education
DAANCE Certification -
Dental Anesthesia Assistants National Cert. Exam
Dallas, TX05.2014
High School Diploma -
Homeschool
Terrell, TX05.2011
Registered Dental Assistant -
Texas School For Dental Assisting
Virtual04.2011
Skills
- Multitasking Competence
- Excellent People Skills
- Works Well Under Pressure
- Time Management Capabilities
- Electronic Charting
- Oral hygiene education
- Detail-oriented mindset
- Dental Materials Knowledge
- Infection control expertise
- Team Collaboration
- Patient Records Management
- Oral Surgery
Timeline
Registered Dental Assistant
Trinity Valley Oral Surgery
12.2010 - 09.2019
Waitress Trainer
Brady’s Burgers
01.2010 - 12.2010
DAANCE Certification -
Dental Anesthesia Assistants National Cert. Exam
High School Diploma -
Homeschool
Registered Dental Assistant -
Texas School For Dental Assisting
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