Brittany perez
Nipomo,CA
Summary
Experienced and motivated customer service representative with 10 years of providing exceptional customer service. Proven ability to manage challenging situations in a professional manner. Known for a strong work ethic and a commitment to advance professionally.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clerk
Conserve Fuel
01.2020 - Current
- Maintain a professional demeanor while assisting customers.
- Increase customer satisfaction through customer interaction.
- Deliver prompt attention to customer concerns.
- Maintain job knowledge to ensure effective service.
Shift Leader
Menchie's Frozen Yogurt
08.2016 - 12.2019
- Provided friendly and effective service to customers.
- Trained new hires and monitored team performance.
- Improved sales through marketing deals.
- Managed and organized inventory.
Crew Member
McDonald's
06.2014 - 05.2015
- Performed cashier duties and delivered fast-paced service.
- Maintained a clean and welcoming dinning experience.
- Resolved customer complaints with a professional composure.
- Collaborated with team members to enhance workflow.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH10-2025
Associate of Arts -
Allan Hancock College
Santa Maria, California, CA05-2024
Skills
- Communication
- Teamwork
- Emotional intelligence
- Positive attitude
- Self- discipline
- Patience
Certification
American Heart Association Heartsaver First Aid CPR
Timeline
Clerk
Conserve Fuel
01.2020 - Current
Shift Leader
Menchie's Frozen Yogurt
08.2016 - 12.2019
Crew Member
McDonald's
06.2014 - 05.2015
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Arts -
Allan Hancock College