Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Receptionist
Brittany Perryman

Brittany Perryman

Mobile,AL

Summary

Resourceful to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

10
10
years of professional experience

Work History

Package Handler

Amazon
10.2018 - 01.2021
  • Followed safety regulations to maintain safe work environments.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Maintained clean, orderly work environment free of hazards.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Call Center Representative

Alorica
05.2013 - 09.2018
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Processed debit and credit card and electronic check payments.
  • Educated customers on company systems, form completion, and access to services.
  • Approved and terminated customer contracts upon request.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Responded proactively and positively to rapid change.

Order Filler

Amazon
08.2022 - Current
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Checked inventory and selected products from specific locations based upon availability.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Inspected machinery and equipment to determine functionality and performance.
  • Received returns of damaged and incorrect orders to process replacements.

Education

John L Leflore Preparatory Acad
Mobile, AL
05.2013

Skills

  • Labeling and Boxing
  • Order Picking and Processing
  • Shipping and Packaging
  • Team Goals
  • Reading Comprehension
  • Daily Logs
  • Handheld Scanners
  • Safe Chemical Handling
  • Effective Listening and Communication
  • Shipping Oversight
  • RF Scanning Devices
  • Product Location

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Timeline

Order Filler

Amazon
08.2022 - Current

Package Handler

Amazon
10.2018 - 01.2021

Call Center Representative

Alorica
05.2013 - 09.2018

John L Leflore Preparatory Acad

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Brittany Perryman