Brittany Pfitzenmaier
Savona,NY
Summary
Accomplished, detail oriented, performance driven and well-rounded customer service representative with a background in teaching, the dental field, and nursing field. Approximately 7 years of experience providing support to a wide range of persons spanning from youths to elderly. Experienced in customer relations, a quick learner with abilities to apply experience and make sound judgments. I am eager to apply my skills and knowledge with your organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Health Aide
Tender Loving and Home Care
Hornell, NY
09.2017 - Current
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Prepared meals and snacks according to prescribed diets.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Administered medications as instructed by physician or nurse practitioner.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Recorded daily notes about client conditions, treatments provided and progress made.
Teaching Assistant
Hillside Family of Agencies
Bath, NY
04.2021 - 03.2022
- Performed as a Teaching Assistant in a Residential Facility for troubled youth.
- Provided one-on-one support for special needs or psychologically challenged students.
- Assisted teachers in creating lesson plans and providing instructional materials.
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
- Graded assignments, tests and papers according to teacher instructions.
- Provided transportation to students for special events and/or field trips.
- Worked with school counselors and guidance counselors to provide a quality learning environment.
- Assisted with transitioning students from the facility to home
Teaching Assistant
Gst Boces
Savona, NY
01.2020 - 03.2021
- Adapted teaching methods and instructional materials to meet the varying needs of individual students.
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Implemented strategies designed to help struggling learners understand difficult concepts.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Instructed students individually or in groups to reinforce learning concepts.
Dental Assistant
Oak Orchard Health
Hornell, NY
04.2019 - 01.2020
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Direct Support Professional
Finger Lakes DDSO
Wayland, NY
05.2017 - 10.2017
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Passed medication under the supervision of nurses
Education
High School Diploma -
Canisteo-Greenwood High School
Canisteo, NY06-2012
Some College (No Degree) - Nursing
Corning Community College
Corning, NYSkills
- Personal Hygiene Assistance
- Hygiene Assistance
- Emotional Companionship
- Patient Transportation
- Scheduling
- Organization and Time Management
- Customer Relations
- Task Prioritization
- Verbal Communication
- Written Communication
- Problem Resolution
Certification
- Certified Teaching Assistant
Timeline
Teaching Assistant
Hillside Family of Agencies
04.2021 - 03.2022
Teaching Assistant
Gst Boces
01.2020 - 03.2021
Dental Assistant
Oak Orchard Health
04.2019 - 01.2020
Home Health Aide
Tender Loving and Home Care
09.2017 - Current
Direct Support Professional
Finger Lakes DDSO
05.2017 - 10.2017
High School Diploma -
Canisteo-Greenwood High School
Some College (No Degree) - Nursing
Corning Community College
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