Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative

ANGELIA HAMMONS

Jasper,AL

Summary

  • Seasoned and talented Home Health Aide with more than 7 years of experience in providing daily living and personal care services to critically ill, disabled and cognitively impaired patients in accordance with established care plans. Physically strong with high level of patience.
  • Hardworking and reliable focused on going above and beyond to support team and serve customers. Motivated to continue to learn and grow.

Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.

Healthcare professional with robust background in delivering high-quality patient care in home settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.

Overview

20
20
years of professional experience

Work History

Home Health Aide

Tommy's Angel's
03.2018 - 05.2024
  • Transported patients to and from doctor's appointments, errands and recreational activities
  • Troubleshot minor technical issues with home medical equipment, ensuring uninterrupted patient care
  • Coordinated with healthcare teams to update on patient progress and adjust care plans as necessary
  • Discussed care challenges with supervisors and case managers to identify best solutions
  • Monitored patient wellbeing with periodic assessments of vital signs and intake and output levels
  • Developed strong rapport with patients through attentive listening and empathetic communication
  • Utilized mobility aids and devices to assist patients in moving safely around their homes
  • Maintained clean and safe living environments for patients by performing housekeeping tasks
  • Supported patient mobility needs and provided ADL assistance
  • Bathed, groomed, dressed, and fed patients, assisting with activities of daily living
  • Built trusting rapport through regular, predictable and consistent attendance to meet client needs

Tax Preparer

Tax Matters
03.2007 - 04.2016
  • Developed personalized checklists for clients to improve document collection and organization for tax season
  • Delivered high level of customer service and assistance to each client
  • Calculated exact taxes owed to avoid errors on client returns
  • Assisted clients in gathering necessary documentation for accurate tax filing
  • Educated clients on potential deductions and credits to maximize refund potential
  • Prepared and reviewed simple and complex tax returns on behalf of individual and small business clients
  • Utilized electronic filing software in preparation of business and individual tax returns
  • Stayed updated on changes in tax laws and regulations through continuous education
  • Advised clients on the implications of major life events on their taxes, such as marriage, buying a home, or starting a business
  • Used tax software to efficiently process client information and submit returns
  • Researched tax issues to understand related laws and obtain favorable outcomes for clients
  • Reviewed clients' W-2s, supplementary income and expense documentation to prepare accurate tax returns with minimum liability

Medical Records Clerk

Princeton Baptist Hospital
09.2004 - 06.2006
  • Responded to requests for medical records from physicians, patients, and authorized entities quickly
  • Interacted with requestors to identify medical records needed for client care, review, billing, or release of information
  • Worked within medical coding system to correctly classify patient data
  • Conducted regular quality assurance checks on medical records for consistency and accuracy
  • Contacted physician's offices to obtain necessary signatures
  • Pulled medical records for patient care, quality review, and audits
  • Reviewed medical records for completeness, accuracy, and compliance with laws
  • Delivered forms and patient records to nursing departments before medical appointments
  • Formatted and ordered medical records to maintain completeness and integrity

Education

General Education Development Certificate -

Bevill State Community College
Sumiton, AL
01.1996

Skills

  • Care Plan Management
  • Patient lifting techniques
  • Housekeeping
  • Feeding Assistance
  • Patient transportation
  • Client Communication
  • Filing System Management
  • Tax Return Preparation
  • Direct IRS filing
  • Document Preparation
  • ADL support
  • Personal Hygiene Assistance
  • Recording vital signs
  • Personal care services
  • Client documentation
  • Relationship Building
  • Quality Improvement
  • Data Gathering
  • Tax Law Compliance
  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Vital signs monitoring
  • Bathing assistance
  • Dressing assistance
  • First aid and safety
  • Care plan management
  • Mobility support
  • Documentation
  • Behavioral support
  • Home safety assessments
  • Care plan assessment
  • Medication organization
  • Schedule management
  • Medical charting
  • Physical therapy support
  • Progress documentation
  • State Driver's license
  • Nutrition management
  • Case management
  • Patient education
  • Safety procedures
  • Emotional support
  • Transportation assistance
  • Bedside care
  • Pain management
  • Infection control
  • Respiratory care
  • Spiritual support and companionship
  • Clinical documentation and reporting
  • Medical terminology and equipment
  • Compassionate client care
  • Exercise program support
  • Dementia support
  • Psychological support
  • Specialized dietary needs
  • Quality program protocols
  • State regulations
  • Elder care
  • Basic housekeeping
  • Activities of daily living (adls)
  • Personal care aide
  • Documentation and reporting
  • Daily charting
  • Home health aide (HHA)
  • Appointment scheduling
  • Data entry
  • Personal care aide (PCA)

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of Number in the development of Project name.

Timeline

Home Health Aide

Tommy's Angel's
03.2018 - 05.2024

Tax Preparer

Tax Matters
03.2007 - 04.2016

Medical Records Clerk

Princeton Baptist Hospital
09.2004 - 06.2006

General Education Development Certificate -

Bevill State Community College
ANGELIA HAMMONS