Christian Hogeland
Jasper,AL
Summary
Dynamic and dedicated professional with a strong background in customer service at Dollar General. Proven ability to enhance customer experiences through effective communication and cash handling skills. Recognized for streamlining processes and maintaining a clean environment, ensuring optimal product availability while demonstrating reliability and integrity in all transactions.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier
Dollar General
09.2024 - Current
- Processed customer transactions efficiently and accurately.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with inquiries and product location, improving service quality.
- Managed cash register operations, including balancing end-of-shift cash drawers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced shopping experience, provided product information and location assistance.
Stocking
Dollar General
09.2024 - Current
- Streamlined processes for receiving shipments, increasing efficiency in stocking shelves and minimizing errors.
- Provided excellent customer service while stocking shelves, addressing concerns or directing shoppers to desired items.
- Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
- Ensured proper handling of fragile items, minimizing breakage or damage during the stocking process.
Sales Associate
Harbor Fright Tools
06.2021 - 12.2025
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Managed sales transactions accurately using point-of-sale systems.
- Developed product knowledge to assist customers in making informed purchasing decisions.
- Analyzed sales data to identify trends and recommend inventory adjustments for improved performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Full Key Holder
Pet Depot
04.2019 - 05.2025
- Supervised daily operations, ensuring optimal customer service and store efficiency.
- Trained and mentored new staff on operational procedures and sales techniques.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Implemented visual merchandising standards to enhance product displays and drive sales.
- Assisted in opening and closing procedures, including cash handling and reporting.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
- Streamlined checkout process, reducing average wait times and enhancing customer satisfaction.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Education
High School Diploma -
Cordova High School
Cordova, ALSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Cash register operation
- ID verification
- Credit card processing
- Sales transactions
- Gift card handling
- Dependability and reliability
- Honest and dependable
Languages
English
Full Professional
Interests
- Watching Movies and TV Shows
- Music
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Dollar General
09.2024 - Current
Stocking
Dollar General
09.2024 - Current
Sales Associate
Harbor Fright Tools
06.2021 - 12.2025
Full Key Holder
Pet Depot
04.2019 - 05.2025
High School Diploma -
Cordova High School