Brittany Phillips
Houston
Summary
Dedicated phlebotomist with a strong focus on patient care and customer relations. Skilled in specimen collection and maintaining compliance with safety protocols, contributing to streamlined operations and enhanced patient experiences.
Overview
13
13
years of professional experience
Work History
Phlebotomist
Northwest Mississippi Medical Center
Clarksdale, MS
02.2022 - 05.2026
- Performed venipuncture and capillary collection with precision and adherence to safety protocols.
- Processed and labeled specimens accurately for laboratory analysis, ensuring compliance with regulatory standards.
- Maintained inventory of phlebotomy supplies, effectively managing stock levels to prevent shortages.
- Educated patients on procedures, addressing concerns to ensure comfort and cooperation during blood draws.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Receptionist
H & R Block Tax Services
Clarksdale, MS
01.2024 - 01.2026
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
- Implemented process improvements for office workflows, increasing overall efficiency during peak seasons.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Waitress
Hollywood Casino
Robinsonville, MS
03.2013 - 06.2017
- Delivered exceptional customer service in a fast-paced casino environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate and prompt food service.
- Trained new team members on menu items and customer interaction techniques.
Education
Phlebotomy Certification - Phlebotomy
Coahoma Community College
Clarksdale, MS04-2026
High School Diploma -
CLARKSDALE HIGH SCHOOL
Clarksdale05-2011
Bartending Certification -
Certification
Crescent School Of Bartending And Gaming05-2017
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- HIPAA compliance
- Patient confidentiality
- Blood collection techniques
- Organization skills
- Time management
- Customer/Client relations
Timeline
Receptionist
H & R Block Tax Services
01.2024 - 01.2026
Phlebotomist
Northwest Mississippi Medical Center
02.2022 - 05.2026
Waitress
Hollywood Casino
03.2013 - 06.2017
Phlebotomy Certification - Phlebotomy
Coahoma Community College
High School Diploma -
CLARKSDALE HIGH SCHOOL
Bartending Certification -
Certification