Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Pichon

Katy,TX

Summary

Compassionate healthcare team member with a strong foundation in nursing fundamentals, medical terminology, and anatomy. Well equipped to provide excellent care. Excels in fast-paced environments, where quick thinking and efficient action are paramount. Highly organized with service oriented approach.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Nurse Extern

The Woman's Hospital of Texas
Houston, TX
07.2024 - Current
  • Performed basic nursing care procedures, such as wound care and catheter insertion.
  • Collaborated with multidisciplinary teams on discharge planning activities.
  • Demonstrated knowledge of infection control protocols while providing patient care services.
  • Recorded patient medical history and reported changes in condition to the nurse in charge.
  • Assessed patient vital signs, such as temperature and blood pressure.
  • Served as a liaison between healthcare team members and patients and families.

Case Manager

United Health Group, USA
Stafford, USA
04.2018 - Current
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Developed individualized care plans with input from clients and their families.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Provided case management services including intake, assessment, advocacy, referral and monitoring of families.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Assisted individuals with eligibility for available benefits.
  • Adhered to ethical principles and standards to protect clients' confidential information.

Operational Trainer

United Health Group, USA
Stafford, TX
03.2017 - 04.2018
  • Developed and delivered training programs for operational staff.
  • Created instructional materials such as workbooks, job aids, and handouts to support learning objectives.
  • Conducted assessments to evaluate performance of operational staff against established standards.
  • Provided guidance and advice to operational teams on effective use of systems and processes.
  • Coached and mentored operational personnel in the use of new technologies or techniques.

Benefit Advocate

United Health Group, USA
Stafford, TX
04.2015 - 03.2017
  • Researched, evaluated and recommended benefit plans for clients.
  • Provided comprehensive benefit advice to employers and employees in accordance with applicable laws and regulations.
  • Analyzed client needs and designed tailored benefits packages that meet their requirements.
  • Assisted clients in understanding their rights under COBRA and other state mandated programs.
  • Reviewed current policies to ensure compliance with federal, state, local regulations related to employee benefits.

Education

Some College (No Degree) - Nursing

Western Governors University
Salt Lake City, UT
09.2025

Skills

  • Patient assessment and care planning
  • Interdisciplinary collaboration
  • Health History Documentation
  • Patient Support
  • MS Office
  • Data Entry and Analysis
  • Direct Patient Care
  • Vital signs monitoring

Certification

  • American Heart Association (AHA) BLS Certification

Timeline

Nurse Extern

The Woman's Hospital of Texas
07.2024 - Current

Case Manager

United Health Group, USA
04.2018 - Current

Operational Trainer

United Health Group, USA
03.2017 - 04.2018

Benefit Advocate

United Health Group, USA
04.2015 - 03.2017

Some College (No Degree) - Nursing

Western Governors University

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Brittany Pichon