Brittany Pitts
Las Vegas,NV
Summary
Spirited and hardworking job seeker with a passion for enhancing customer experience eager to secure a position with Southwest
Airlines. Skilled in maintaining daily client interaction, ensuring a welcoming experience for every customer.
Overview
4
4
years of professional experience
Work History
Fulfilment Associate
Nordstrom Rack
04.2025 - Current
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Barista
Starbucks
02.2022 - 11.2024
- Provided exceptional customer service by anticipating customer needs before they arise.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods throughout the operation.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Memorized or referenced accessible information to relay to customers.
Shift Leader
Dave's Hot Chicken
06.2021 - 02.2022
- Trained new employees in job duties, safety procedures, and company policies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Managed daily operations of the shift, including scheduling staff members, delegating tasks, and resolving customer complaints.
- Ensured compliance with all health code regulations and store policies.
Education
High School Diploma -
Centennial High School
Las Vegas, NV05-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Excellent Memory
- Active Listener
Timeline
Fulfilment Associate
Nordstrom Rack
04.2025 - Current
Barista
Starbucks
02.2022 - 11.2024
Shift Leader
Dave's Hot Chicken
06.2021 - 02.2022
High School Diploma -
Centennial High School