Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Christina Ewusi Mensah

Willingboro,New Jersey

Summary

Highly motivated and versatile master's student with a strong foundation in human resources, including organizational theory & behavior, financial decision making for managers, and issues & practices in human resource management. Proficient in office technology programs. Eager to leverage skills and adaptability to make a significant contribution to your company's mission and thrive in a professional environment.

Overview

6
6
years of professional experience

Work History

Fulfilment Associate

AMAZON FULFILLMENT CENTER
11.2022 - Current
  • Handled unexpected situations using problem-solving skills.
  • Displayed outstanding problem-solving skills to pinpoint issues.
  • Utilized advanced analytical skills to address and rectify multifaceted product problems.
  • Contributed to positive work environment by actively participating in team- building activities.
  • Explored new technologies and approaches to streamline processes.

Distributor

Rite Aid Pharmacy
10.2020 - 08.2021
  • Created documentation for shipment.
  • Enhanced efficiency in inventory management and packaging operations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to positive work environment by actively participating in team- building activities.

National Service

DRIVERS VEHICLE
10.2020 - 08.2021
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Excellent communication skills, both verbal and written.
  • Showed consistent ability to quickly master emerging technologies and acclimate to change.
  • Classified and managed various records, such as files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Optimized data entry workflow, drastically reducing manual inaccuracies.
  • Assisted in form completion and driver’s license procurement.
  • Maintained records by consistently gathering customer data and their corresponding invoices on a weekly schedule.

Internship (Administrative)

PHASERS ACOUSTIC
06.2019 - 07.2019
  • Streamlined calendar management to enhance workflow organization.
  • Conduct comprehensive market research to inform strategic planning.
  • Sorted and organized files, spreadsheets, and reports.
  • Supported financial forecasting by accurately processing expense reports.
  • Distributed detailed updates each week to ensure clarity on operations.
  • Collected, arranged and input information into database systems.
  • Enabled more organized inventory systems by cataloging company assets.

Education

Master Of Science - Human Resources Management

University of Maryland Global Campus
Baltimore, MD

Bachelor Of Science - Management Studies

Central University
Accra
06.2020

Senior High School Certificate - Home Economics

Springboard College
Accra
05.2016

Senior High Certificate - Home Economics

Archbishop Porter Girls’ Senior High
Ghana
05.2015

Skills

  • Critical thinking and problem solving
  • Microsoft PowerPoint
  • Microsoft Excel
  • Effective Time Management
  • Ability to Multitask
  • Customer Service
  • Microsoft Office
  • Computer Skills
  • Fast Learner
  • Decision Making
  • Creativity
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Adaptability
  • Teamwork
  • Time Management
  • Problem Solving
  • Leadership Skills
  • Effective communication
  • Warehouse operations
  • Packing and shipping

Languages

English
Full Professional

Timeline

Fulfilment Associate

AMAZON FULFILLMENT CENTER
11.2022 - Current

Distributor

Rite Aid Pharmacy
10.2020 - 08.2021

National Service

DRIVERS VEHICLE
10.2020 - 08.2021

Internship (Administrative)

PHASERS ACOUSTIC
06.2019 - 07.2019

Master Of Science - Human Resources Management

University of Maryland Global Campus

Bachelor Of Science - Management Studies

Central University

Senior High School Certificate - Home Economics

Springboard College

Senior High Certificate - Home Economics

Archbishop Porter Girls’ Senior High

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Christina Ewusi Mensah