Brittany Poeng
Clovis,CA
Summary
Strategic leader with proven track record in driving organizational success and fostering team collaboration. Adept at developing and implementing high-impact strategies, ensuring operational excellence, and adapting to dynamic business environments. Strong communicator with expertise in project management, financial oversight, and stakeholder engagement, consistently delivering measurable results.
Overview
5
5
years of professional experience
Work History
Executive Admin & Project Coordinator
BE2 Corporation
Charlotte, NC
12.2024 - 06.2026
- Arrange quarterly maintenance services by coordinating with repair technicians for restaurant needs.
- Calendar management, meeting preparation and logistics, vendor communications, and maintenance coordination to ensure seamless daily operations.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Interviewed, recruited and trained new onboarding candidates.
- Boosted team morale and productivity through implementation of comprehensive employee development program.
- Led cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
- Collaborated with executives to define organizational goals and establish performance metrics for success.
- Developed comprehensive reports for stakeholders, detailing project outcomes and strategic recommendations.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
- Enhanced operational efficiency by streamlining workflow processes across multiple departments.
- Elevated customer service standards by introducing new training programs for front-line staff.
Administrative Assistant
RockBox Fitness of the Carolinas
Charlotte, NC
06.2024 - 11.2026
- Managed scheduling and appointment coordination to optimize staff availability and client engagement.
- Developed and maintained filing systems to ensure accurate record-keeping and easy retrieval of information.
- Assisted with payroll processing, ensuring timely and accurate employee compensation.
- Streamlined office procedures to enhance operational efficiency and reduce administrative errors.
- Boosted sales by providing effective administrative support to the sales team.
- Collaborated with sales associates to drive sales and meet monthly targets consistently.
- Assisted members with account inquiries, ensuring prompt and accurate resolution of issues.
- Processed membership applications, verifying documentation for compliance and accuracy.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Chief of Staff
Sunny’s Donuts
Gaffney, SC
08.2021 - 03.2024
- Provided comprehensive support to the CEO, enabling them to focus on critical decision-making and leadership tasks.
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Oversaw change management initiatives, minimizing disruption while maximizing positive outcomes during periods of transition.
- Managed daily operations, ensuring adherence to quality standards and customer satisfaction metrics.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Developed and implemented strategic plans aligning with company goals, improving overall performance.
- Coordinated cross-departmental initiatives to enhance operational efficiency and streamline workflows.
Education
BBA - Business Administration And Management
Western Governors University
Salt Lake City03-2027
Associates of Arts - undefined
Cleveland Community College
Shelby, NC01-2018
Skills
- Calendar Management
- Sales Operation
- Consultive Approach
- Event Planning
- Time Management
- Team player
- Staff training
- Microsoft Office Expert
- Adobe Acrobat Pro
- Executive support
- Customer relations
- Interpersonal skills
Timeline
Executive Admin & Project Coordinator
BE2 Corporation
12.2024 - 06.2026
Administrative Assistant
RockBox Fitness of the Carolinas
06.2024 - 11.2026
Chief of Staff
Sunny’s Donuts
08.2021 - 03.2024
Associates of Arts - undefined
Cleveland Community College
BBA - Business Administration And Management
Western Governors University