Brittany Rachels
300 Pearl Street Lot158 Lumberton ,NC
Summary
Dynamic professional with experience at Rex’s Room, excelling in customer service and cash handling. Proven ability to enhance customer experiences through patience and empathy while ensuring safety and cleanliness. Skilled in machine operation and maintaining organized workspaces, contributing to improved efficiency and satisfaction in fast-paced environments.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Game Room Attendant
Rex’s Room
Lumberton, NC
03.2025 - Current
- Monitored gaming equipment to ensure optimal functionality and adherence to safety standards.
- Assisted customers in selecting games and understanding rules, enhancing their overall experience.
- Maintained cleanliness and organization of game room, promoting a welcoming environment.
- Handled cash transactions accurately while providing exceptional customer service during busy shifts.
Packer
Amazon
Fayetteville, NC
05.2024 - 2026
- Operated packaging machinery to efficiently prepare products for shipment.
- Inspected items for quality, ensuring adherence to company standards.
- Collaborated with team members to streamline packing processes and reduce delays.
- Maintained organized workstations, enhancing productivity and safety compliance.
- Maintained a clean and organized work environment, promoting safety and productivity.
Online Personal Shopper
Walmart
Lumberton, NC
02.2014 - 2020
- Curated personalized shopping lists based on customer preferences and dietary needs.
- Collaborated with team members to optimize order fulfillment processes and enhance customer satisfaction.
- Utilized Walmart's online shopping platform to efficiently manage inventory and track product availability.
- Assisted customers in navigating the online shopping experience, ensuring a seamless transaction process.
- Developed strong relationships with customers through effective communication and tailored shopping assistance.
- Monitored trends in customer purchases to provide feedback for improving product selection and promotions.
Education
Early Childhood Care And Education
Robeson Community College
Lumberton, NC06.2026
High School Diploma -
Penn Foster Career School
Scranton, PA04.2026
Skills
Patience and empathy
Machine operation
Cleanliness and hygiene
Cash handling proficiency
Ticket redemption
Certification
NC Department of Health And Human Services Division of Child Development and Early Education
Timeline
Game Room Attendant
Rex’s Room
03.2025 - Current
Packer
Amazon
05.2024 - 2026
Online Personal Shopper
Walmart
02.2014 - 2020
Early Childhood Care And Education
Robeson Community College
High School Diploma -
Penn Foster Career School