Brittany Ramos
San Antonio
Summary
Assisted team members by maintaining a positive attitude and adapting to various schedules. Collaborated with colleagues to achieve shared objectives. Supported a flexible work environment by demonstrating adaptability and eagerness to acquire new skills.
Assisted teams in completing development tasks and supported colleagues in reaching project objectives. Adapted to diverse work environments and collaborated with team members to enhance productivity. Gained practical experience in a fast-paced company setting.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate
Salelytics
San Antonio, TX
07.2023 - Current
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Managed high call volume efficiently, maintaining a professional demeanor under pressure.
- Trained new sales associates on product knowledge and effective sales techniques.
- Developed strong relationships with customers, fostering repeat business and referrals.
- Collaborated with team members to achieve monthly sales targets through coordinated efforts.
- Resolved customer inquiries and complaints efficiently, maintaining a positive shopping experience.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized CRM systems to track leads, manage customer interactions, and optimize follow-ups.
- Trained new team members on sales techniques and best practices for increased performance.
- Documented details of calls and customer interactions.
Receptionist
Rolling rentals & more
San Antonio, TEXAS
03.2018 - 05.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Take payments and handle billing .
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted and directed visitors to appropriate personnel and answere calls and emails daily.
Radiology Transporter
Methodist Hospital
09.2015 - 05.2016
- Transports patients by assisting patients in and out of taxis, ambulances, cars, and helicopters; lifting patients on and off beds; moving them to and from special service and treatment areas, and operating rooms; using wheelchairs or moveable beds
- Comforts patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity
- Transports equipment and supplies by picking-up requisitioned orders; delivering them to assigned treatment areas and patient care areas.
Caregiver
Educare Child Care
08.2015 - 04.2016
- Ensure the daily care of every child by following licensing guidelines
- Communicate directly with parents and prospective parents to achieve success for the child
- Maintain a fun and interactive classroom that is clean and organized.
Miller Cashier
Bill
03.2011 - 11.2011
- Consistently provided friendly guest service and heartfelt hospitality
- Operated the drive-through window and sales register quickly and efficiently
- Pleasantly and courteously interacted with customers
- Handled currency and credit transactions quickly and accurately
- Strictly followed all cash, security, inventory and labor policies and procedures.
Education
High School Diploma -
Memorial High School
San Antonio, TX01.2012
Skills
- Productive worker with solid work ethic who exerts optimal effort in successfully
- Completing task
- Leadership qualities
- Effective communicator who consistently conveys information verbally and in writing
- Results-driven with exemplary organizational skills, along with a high degree of detail
- Orientation
- Microsoft
Certification
CPR and First Aid Certified
Texas Driver License
ACTIVITIES
Student Government 2010 - 2012
Cheerleading 2008 -
2012
Timeline
Sales Associate
Salelytics
07.2023 - Current
Receptionist
Rolling rentals & more
03.2018 - 05.2021
Radiology Transporter
Methodist Hospital
09.2015 - 05.2016
Caregiver
Educare Child Care
08.2015 - 04.2016
Miller Cashier
Bill
03.2011 - 11.2011
High School Diploma -
Memorial High School