Brittany Ramos
Summary
Results-driven pharmacy technician with extensive experience in high-volume settings. Expertise in medication preparation, data entry, and inventory management, achieving accuracy in processing up to 550 prescriptions daily. Strong interpersonal skills enhance communication with healthcare professionals, improving patient care and team collaboration.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Front End Pharmacy Technician
Accredo Specialty Pharmacy
06.2011 - Current
- Worked on Endocrine and Fertility therapeutic teams, specializing in growth hormone therapy dispensing by verifying legal requirements and certifications to dispense.
- Ensured compliance with safety protocols and regulatory requirements consistently.
- Entered and processed patients' prescriptions (specialty medications) into internal system, averaging 50-100 per day
- Communicated regularly with healthcare professionals, resolving issues to process orders in a timely manner
- Calculated dosage and day supply of medications.
Fulfillment Pharmacy Technician
Kroger Specialty Pharmacy
04.2019 - 08.2021
- Dispensing of more than 300 daily prescriptions in high-volume pharmacy environment
- Worked daily with inventory management for accurate record keeping
- Developed training documents for pharmacy procedures to facilitate onboarding and support team members
- Assisted with stockroom and pharmacy organization to facilitate timely and efficient production
Order Entry Technician
CVS Caremark
03.2015 - 04.2019
- Individual data entry, averaging 550 prescriptions per day
- Maintained patient profiles for accuracy
- Offered support to nursing staff, courier staff, and account representatives to ensure efficient service to patients
- Developed and maintained courteous and effective working relationships
- Account management/Customer Service
- Detail-oriented & well organized
- Efficient within fast-paced environment
- CPR+, OASIS, and RX Home software knowledge
Retail Pharmacy Technician
CVS/Pharmacy
07.2011 - 03.2015
- Oversaw inventory tracking and organization
- Maintained cleanliness and organization of the pharmacy workspace and equipment.
- Trained new technicians on procedures, safety protocols, and customer interactions.
- Provided exceptional customer service by answering inquiries and resolving issues.
- Processed payments through cash registers and computer systems.
- Communicated with physicians, nurses, insurance companies and managed care organizations.
- Dispensed medications accurately to customers and ensured proper labeling.
Education
High School Diploma -
Daytona State College
Daytona Beach, FLSkills
- Medication dispensing and order processing
- Insurance verification and regulatory compliance
- Medication inventory management
- Pharmaceutical calculations
- Data entry proficiency
- Workflow optimization
- Customer communication
- Adaptability and flexibility
- Patient confidentiality
Certification
Florida Department of Health- Registered Pharmacy Technician
Timeline
Fulfillment Pharmacy Technician
Kroger Specialty Pharmacy
04.2019 - 08.2021
Order Entry Technician
CVS Caremark
03.2015 - 04.2019
Retail Pharmacy Technician
CVS/Pharmacy
07.2011 - 03.2015
Front End Pharmacy Technician
Accredo Specialty Pharmacy
06.2011 - Current
High School Diploma -
Daytona State College