BRITTANY RETZSCH
Carlisle,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Trauma Nurse Assistant
Kettering Health- Kettering
Kettering, OH
10.2023 - Current
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
Tech Support
Fastenal
West Chester, OH
02.2021 - Current
- Answer calls, Troubleshoot machines and networking, Software support, Work cases/emails, Part orders
- Provided company users with tech support for IT problems and account maintenance.
- Supported internal team members with technical knowledge, operational support and exemplary customer service.
- Delivered expert technical support to customers and resolved broad array of issues.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Escalated technical issues to development or technical operations team following prescribed support guidelines.
Nursing Assistant
Kettering Health- Miamisburg
Miamisburg, OH
07.2022 - 10.2023
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
Patient Care Tech
Premier Health- Float
Dayton, OH
06.2020 - 02.2021
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
Nursing Assistant
Kettering Health-Fort Hamilton
Hamilton, OH
11.2017 - 02.2021
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Implemented fall prevention techniques as specified in plan of care.
Home Health Aide
Choice Health Care
Beavercreek, OH
11.2013 - 06.2020
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing and incontinence care.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Improved patient outlook and daily living through compassionate care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Call Center
VRI
Franklin, OH
09.2016 - 04.2017
- Emergency dispatching, Medical alert, Answered calls
- Followed call center procedures when delivering services.
- Provided customers contacting call center with exceptional service and support.
- Coordinated topics with call center scripts to handle consumer questions, delivering appropriate answers.
- Delivered on-call and overnight support to victims and witnesses for 24-hour call center.
Nursing Assistant
Kettering Health- Soin
Beavercreek, OH
10.2015 - 09.2016
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Reported environmental risks or equipment malfunctions to supervisor.
- Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Answered patient call signals and signal lights to determine patients' needs.
- Turned and repositioned bedridden patients to prevent bedsores.
Home Health Aide
Private Patient
Middletown, OH
08.2012 - 11.2013
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Assisted clients with bathing, dressing and incontinence care.
- Maintained clean and well-organized environment for client happiness and safety.
Home Health Aide
Nurses Care
Middletown, OH
10.2011 - 08.2012
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Deli Clerk
Kroger's
Middletown, OH
08.2009 - 10.2011
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Maintained cleanliness of the deli area and equipment.
- Sliced meats and cheeses and weighed deli items for customers.
- Assisted customers with selecting products from the deli case or menu board.
- Rotated product on shelves to ensure freshness.
Cashier
Arbys
West Chester, OH
05.2009 - 10.2011
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Collected payments and provided accurate change.
Education
Graduation Date: 03/2025 - Nursing
Fortis College
true03-2025
High School Diploma -
Middletown High School
Middletown, OH05-2012
Skills
- Patient Assessment
- Vitals Monitoring
- Problem-Solving Abilities
- Effective Communication
- Time Management Abilities
- First Aid
- Time Management
- Critical Thinking
- Multitasking
- Decision-Making
- Attention to Detail
- Professionalism
Certification
Certified Nursing Assistant
Basic Life Support Certified
-American Heart Association
Timeline
Trauma Nurse Assistant
Kettering Health- Kettering
10.2023 - Current
Nursing Assistant
Kettering Health- Miamisburg
07.2022 - 10.2023
Tech Support
Fastenal
02.2021 - Current
Patient Care Tech
Premier Health- Float
06.2020 - 02.2021
Nursing Assistant
Kettering Health-Fort Hamilton
11.2017 - 02.2021
Call Center
VRI
09.2016 - 04.2017
Nursing Assistant
Kettering Health- Soin
10.2015 - 09.2016
Home Health Aide
Choice Health Care
11.2013 - 06.2020
Home Health Aide
Private Patient
08.2012 - 11.2013
Home Health Aide
Nurses Care
10.2011 - 08.2012
Deli Clerk
Kroger's
08.2009 - 10.2011
Cashier
Arbys
05.2009 - 10.2011
Graduation Date: 03/2025 - Nursing
Fortis College
High School Diploma -
Middletown High School
Certified Nursing Assistant
Basic Life Support Certified
-American Heart Association
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