Brittany Riggs
Abilene
Summary
Dynamic professional with a strong background in security and customer service, honed at the United States Army and Frito-Lay. Proven ability in account retention and sales development, complemented by effective team support and problem-solving skills. Recognized for maintaining high standards in product displays and ensuring customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Military Police (31B)
United States Army
08.2005 - 06.2007
- Maintained 100% accountability of assigned equipment.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Performed war-time duties such as convoys and helped trained foreign personnel to help with security duties.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Monitored traffic violations, issuing citations as necessary.
Handyman Helper
J&J Handy Services
06.2007 - 12.2009
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
Direct Support Professional
Abilene State Supported Living Center
12.2009 - 04.2011
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Developed and implemented individualized care plans to meet individual needs of each client.
Shift Manager
Wendys Old Fashioned Hamburgers
04.2011 - 05.2017
- Cooperated with coworkers to improve customer experience and manage storefront.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Trained and mentored new employees to maximize team performance.
Route Sales Representative
Frito-Lay
05.2017 - Current
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Immediately addressed problems with customers to promote speedy resolution.
- Represented wide range of products and brands.
- Displayed products properly at customer sites and according to company specifications and policies.
- Completed daily pre- and post-trip vehicle inspections.
Education
Certificate - Cyber Security
Purdue University
West Lafayette, IN10-2025
High School Diploma -
Cooper High School
Abilene, TX05-2005
Skills
- Product displays
- New customer solicitation
- Business transactions
- Sales representation
- Team support
- Leads prospecting
- Account retention
- Sales development
- Route management
- Safe vehicle operation
- Product promotions
- Account development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- I am a safety captain for our district.
- I am the district route trainer.
- I made the top 10% in the nation for sales.
Certification
- Armor Training - October 2006
- Smith System Driver Skill Evaluator- May 2025
Awards
RSR of the Year (2019)
Herman Lay Award (2023)
Dale Stortz Award (2023)
WTX Safety Champion (2024)
Languages
English
Professional Working
Interests
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Team Sports
- Video Gaming
Timeline
Route Sales Representative
Frito-Lay
05.2017 - Current
Shift Manager
Wendys Old Fashioned Hamburgers
04.2011 - 05.2017
Direct Support Professional
Abilene State Supported Living Center
12.2009 - 04.2011
Handyman Helper
J&J Handy Services
06.2007 - 12.2009
Military Police (31B)
United States Army
08.2005 - 06.2007
Certificate - Cyber Security
Purdue University
High School Diploma -
Cooper High School
Similar Profiles
Zena HernandezZena Hernandez
Military Police Officer at United States Army/United States Army ReservesMilitary Police Officer at United States Army/United States Army Reserves
Ann Q. PhamAnn Q. Pham
Drill Sergeant at United States Army Reserve, United States ArmyDrill Sergeant at United States Army Reserve, United States Army
Travis TorrelloTravis Torrello
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves
Saul Rodelas MontielSaul Rodelas Montiel
91B10 Wheeled Vehicle Mechanic at United States Army Reserve, United States Army91B10 Wheeled Vehicle Mechanic at United States Army Reserve, United States Army
Kaitlan FritzKaitlan Fritz
Academic Advisor at American Public UniversityAcademic Advisor at American Public University