Brittany Ritter
Omaha,NE
Summary
Compassionate and dedicated CNA/CMA with extensive experience at The Banyan At Montclair, skilled in vital signs monitoring and patient care. Achieved high patient satisfaction through effective communication and problem-solving. Proven ability to maintain confidentiality and adhere to infection control protocols, enhancing overall patient wellbeing and safety.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA/CMA
The Banyan At Montclair
08.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
CMA
Dart
08.2022 - 08.2023
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Boosted patient compliance with medication regimes through compassionate guidance and support.
CNA/CMA
Cornerstone Caregiving
10.2021 - 08.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted in inventory management, ensuring an adequate stock of medications was always available for patients'' needs.
CNA
Azria Health Montclair
06.2021 - 10.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Machine Operator
Kelloggs
07.2020 - 04.2021
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Reduced operational costs, identifying and implementing measures to decrease energy and material waste.
- Improved product quality with thorough inspection and adjustment of machine settings.
- Transported goods between warehouse locations according to shipment and storage needs.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Boxer
Tyson
07.2018 - 07.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Cashier
Mcdonalds
03.2018 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Outbound Data Collector
Research USA
12.2017 - 02.2018
- Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources.
- Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
- Continuously updated personal knowledge base with latest technological advancements related to the field of Data Collection.
- Enhanced data accuracy by conducting thorough field research and collecting precise data points.
- Conducted surveys and documented all responses.
- Gathered and submitted observational information in addition to required data points.
Education
No Degree - Criminal Justice
Metro Community College
204th And Dodge St No Degree - Nursing
College of Saint Marys
Omaha, NEHigh School Diploma -
Millard South High School
141st And Q St 05-2008
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Maintaining confidentiality
- Problem-solving
- Glucose monitoring
- Insulin injection administration
- Emergency care
- Customer service
- Data entry
- Outstanding communication skills
- Call center experience
- Lock out tag out
- Forklift operator certification
Certification
CNA Certified
CMA Certified
Forklift Certified
BLS Certified
Timeline
CNA/CMA
The Banyan At Montclair
08.2023 - Current
CMA
Dart
08.2022 - 08.2023
CNA/CMA
Cornerstone Caregiving
10.2021 - 08.2022
CNA
Azria Health Montclair
06.2021 - 10.2021
Machine Operator
Kelloggs
07.2020 - 04.2021
Boxer
Tyson
07.2018 - 07.2020
Cashier
Mcdonalds
03.2018 - 07.2018
Outbound Data Collector
Research USA
12.2017 - 02.2018
No Degree - Criminal Justice
Metro Community College
No Degree - Nursing
College of Saint Marys
High School Diploma -
Millard South High School
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