Brittany Robinson
Summary
Passionate and Motivated, with a drive to excellent. Experience Dental Assistant of 4 years highly trained to assist with various dental procedures and clinical abilities. Six years in the medical field along with 4 years in the clerical field. Great at developing positive relationships with customers to ensure business growth. Many achievements received including goggle reviews.
Overview
16
16
years of professional experience
Work History
RDA
Smiles -Shoppe
04.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sterilized rooms and prepped equipment and instruments for 15 procedures daily
ICS Capacity Procurement Representative
J.B. Hunt
10.2021 - 03.2023
- Oversaw warehouse crew stocking inventory and preparing loads.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Processed returns and updated accounts.
- Researched and identified potential new shipping vendors to explore options and acquire best rates.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Negotiated with vendors on freight costs, cutting shipping prices by 50%
Registered Dental Assistant
Pediatric Dental Associates And Orthodontist
09.2017 - 05.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Used Dentrix to document and maintain patient information and health background.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Sterilized rooms and prepped equipment and instruments for 15 procedures daily
CNA/Behavioral Health Technician
Vantage Point Behavioral Hospital
01.2011 - 08.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Followed directions of licensed nurses to administer medications and treatments.
- Supported needs of 10+ residents under long-term care
Accounts Payable/Accounts Receivable Clerk
Walmart Home Office
03.2008 - 12.2010
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
- Managed over 50 collections and follow-up on past-due accounts to speed up payments and minimize risk.
- Tracked customer invoices to facilitate prompt and accurate payments.
- Responded to vendor inquiries and requests for information to maintain relationships and provide timely support.
- Prepared monthly reports of accounts receivable and accounts payable for management review.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Education
Dental License - Dental Assisting
In Office Dental School
Fayetteville, AR01.2015
High School Diploma -
Fayetteville High School East
Fayetteville, AR05.2004
Skills
- Shipment Routing,Shipping and Receiving Processes,Invoice Processing
- Customer Experience
- Patient Relations,Coronal Polishing,Patient Intake Procedures,Nitrous Oxide,Taking X-Rays
- Infection Control Proficiency
- Electronic Charting
- Microsoft Excel,Microsoft Word,Microsoft PowerPoint
- Multi-Line Phone Talent
- Critical Thinking
- Quick Learner
- Great Problem Solving
- Strong leadership skills
Timeline
RDA
Smiles -Shoppe
04.2023 - Current
ICS Capacity Procurement Representative
J.B. Hunt
10.2021 - 03.2023
Registered Dental Assistant
Pediatric Dental Associates And Orthodontist
09.2017 - 05.2020
CNA/Behavioral Health Technician
Vantage Point Behavioral Hospital
01.2011 - 08.2017
Accounts Payable/Accounts Receivable Clerk
Walmart Home Office
03.2008 - 12.2010
Dental License - Dental Assisting
In Office Dental School
High School Diploma -
Fayetteville High School East
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