Michelle Perez
Downingtown,PA
Summary
Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination. Shipping Coordinator skilled at working with carriers to effectively ship to domestic and international locations. Quality-driven and hardworking with positive personality and over 7 years of experience in shipping and logistics.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Mavis Discount Tire
Thorndale, PA
03.2024 - 02.2025
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Established processes for monitoring customer satisfaction levels.
- Reviewed completed work to verify consistency, quality, and conformance.
- Communicated regularly with customers to gain insights into their needs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Shipping Coordinator
GTG Warehouse logistics
Linden, New Jersey
04.2023 - 09.2023
- Prepared and processed shipping documents, including bills of lading and invoices.
- Developed and maintained relationships with shipping vendors and partners.
- Coordinated the movement of goods between suppliers, customers, and warehouses.
- Implemented process improvements to enhance shipping efficiency and accuracy.
- Monitored shipment progress and provided updates to internal teams and customers.
- Coordinated daily shipping schedules to ensure timely delivery of products.
- Prepared bills of lading for outgoing freight shipments according to established guidelines.
- Monitored inventory levels to ensure timely replenishment of stock items.
- Inspected incoming shipments for accuracy against purchase orders prior to acceptance.
Shipping Coordinator
FreezPak Logistics
Elizabeth, NJ
01.2023 - 04.2023
- Reviewed paperwork to determine priorities and set schedules.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Conducted research to address shipping errors and packaging mistakes.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Developed useful shipping systems to establish cost-effective delivery of products.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
Shipping Coordinator
Seafrigo Cold Storage
08.2016 - 01.2023
- Reviewed paperwork to determine priorities and set schedules.
- Monitored and tracked shipments to determine timely delivery and minimize delays.
- Conducted research to address shipping errors and packaging mistakes.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Developed useful shipping systems to establish cost-effective delivery of products.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Picker & Packer
OHL Logistics
10.2011 - 06.2013
- Utilized voice pick technology to increase order accuracy.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Stocked designated items on shelves, end caps and displays.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Education
High School Diploma -
Luis Munoz Marin
Puerto Rico06.2001
Skills
- Shipment Routing
- Shipping and Receiving Processes
- Invoice Processing
- Order Packing and Shipping
- Professional Relationships
- Reading Comprehension
- Customer Experience
- Documentation Skills
- Basic Repairs
- Microsoft Office
- Valid Driver's License
- Reporting Abilities
- Team Support
- Performance Goals
- International Shipments
- Order Checking
- Routing Determination
- Damage Identification and Reporting
- Package Shipment
Languages
4,3
Timeline
Assistant Manager
Mavis Discount Tire
03.2024 - 02.2025
Shipping Coordinator
GTG Warehouse logistics
04.2023 - 09.2023
Shipping Coordinator
FreezPak Logistics
01.2023 - 04.2023
Shipping Coordinator
Seafrigo Cold Storage
08.2016 - 01.2023
Picker & Packer
OHL Logistics
10.2011 - 06.2013
High School Diploma -
Luis Munoz Marin
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