Brittany Romano
Ardmore,PA
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Compassionate [Job Title] focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Reliable and hardworking Bartender works autonomously or in teams to serve over 100+ customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
12
12
years of professional experience
Work History
Home Health Aide
Angels of Care LLC
Philadelphia, PA
01.2017 - Current
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with personal care activities, such as bathing, dressing and grooming
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Prepared meals and snacks according to prescribed diets.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Home Health Caregiver
Angels Of Care
Philadelphia , PA
01.2017 - Current
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Assessed the physical condition of clients on an ongoing basis including reporting any changes in health status to supervisor.
- Provided companionship services including reading aloud, playing games or engaging in conversation with clients.
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
- Monitored patient vital signs and reported changes to physician or nurse.
- Transported clients to medical appointments or other destinations when necessary.
- Assisted with range-of-motion exercises designed to increase flexibility and strength of assigned patients.
- Administered medications as directed and documented medication administration in accordance with established policies and procedures.
Amazon Associate
Amazon
Camden, NJ
03.2021 - 02.2024
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new associates on store operations, policies, and procedures.
- Arranged and stocked new merchandise following placement directions.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Recognized defective material and reported issues to management.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Ensured safety protocols were followed at all times while operating machinery.
- Packed boxes and stock using organizational guidelines.
Bartender
Apple Bees
Cherry Hill, NJ
02.2019 - 03.2020
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Provided drink suggestions to customers based on their preferences.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Bartender Shift Manager
Steve's Sports Bar
Philadelphia , PA
01.2012 - 01.2017
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Assessed employee performance regularly through observation and feedback sessions.
- Supervised a team of 10 bartenders, ensuring proper handling of all alcoholic beverages and adherence to local laws.
- Coordinated with suppliers on product deliveries, pricing issues, discounts and promotional offers.
- Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
- Resolved conflicts between employees in an efficient manner in order to maintain smooth operations at the bar.
- Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Education
Mixology
Mainline Center For Bartending
Philadelphia , PA05-2012
High School Diploma -
Harriton Senior High School
Bryn Mawr, PA06-2009
Some College (No Degree) - Business Administration and Management
Harcum College
Bryn Mawr, PASkills
- Medication Administration
- Patient Transportation
- Care Plan Assessment
- Meal Preparation
- Care Plan Management
- Client Documentation
- Medical Charting
- Client Safety and First Aid
- Behavior Redirection
- Pennsylvania Driver's License
- Patient Transport
- Interpersonal Communication
- Mobility Support
- Compassionate Client Care
- Light Housekeeping
- Patient Care
- Housekeeping
- Behavioral Support
- Knowledge of State Regulations
- Inventory Counting
- Product Verification
- Order Picking
- Assembly and Production
- Leadership and Team Building
- Forklift Operations
- Wrapping and Boxing
- Packaging and Labeling
- Barcode Scanning
- Heavy Lifting
- Pallet Jack Operations
- Inventory Organization
- Complex Problem-Solving
- Menu Memorization
- Beverage Preparation
- Suggestive Selling
- Basic Accounting
- Payment Processing
- Food Service
- Outgoing Personality
- Engaging Personality
- Wine and Liquor Expertise
- Customer Service Expertise
- Marketing and Sales Experience
- Service-Oriented Mindset
- Customer Service
- Outstanding Customer Service
- Salesmanship
- Handling Difficult Customers
- Able to Stand 10 Hours
Timeline
Amazon Associate
Amazon
03.2021 - 02.2024
Bartender
Apple Bees
02.2019 - 03.2020
Home Health Aide
Angels of Care LLC
01.2017 - Current
Home Health Caregiver
Angels Of Care
01.2017 - Current
Bartender Shift Manager
Steve's Sports Bar
01.2012 - 01.2017
Mixology
Mainline Center For Bartending
High School Diploma -
Harriton Senior High School
Some College (No Degree) - Business Administration and Management
Harcum College