Brittany Rosso
LEWISTON
Summary
Compassionate graduate student with knowledge and education in foundational counseling skills and theories. Seeking to gain field experience in providing mental health services in diverse settings. Strengths include implementing therapeutic interventions, empathetic listening, effective communication, and the ability to build rapport with clients, contributing to the client-counselor relationship, well-being, and progress. Knowledge of facilitating group therapy sessions, ethical and legal standards of professional counseling, assessment, and developing treatment plans.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Waitress/Bartender
Brickyard Pub & Bbq
Lewiston
05.2016 - Current
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided excellent customer service.
Education
Master of Science - Clinical Mental Health Counseling
St. Bonaventure University
Saint Bonaventure, NY01-2027
Bachelor of Arts - Digital Communications And Media
Niagara University
Niagara Falls, NY05-2021
Skills
- Customer service
- Counseling techniques
- Communication skills
- Active listening
- Conflict resolution
- Client assessment
- Therapeutic communication
- Time management
- Crisis intervention techniques
- Mandated reporting
- Assessment
- Verbal and written communication
Affiliations
- Yoga
- Travel
- Continuing Education
Accomplishments
- Summa Cum Laude Distinction, Niagara University
- Chi Sigma Lota Honor , St. Bonaventure
Certification
- Child Abuse and Maltreatment Prevention, 2025
- Opioid Overdose Recognition and Rescue, 2021
References
References available upon request.
Timeline
Waitress/Bartender
Brickyard Pub & Bbq
05.2016 - Current
Master of Science - Clinical Mental Health Counseling
St. Bonaventure University
Bachelor of Arts - Digital Communications And Media
Niagara University
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