Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Roy

West Greenwich,RI

Summary

Personable and friendly with extensive customer service experience focusing on maintaining and strengthening relationships. Strong communicator looking for a new role where hard work and professionalism is highly valued. Ambitious, career-focused job seeker, anxious to learn. Looking to further my education and future.

Overview

7
7
years of professional experience

Work History

Medical Receptionist

MSL Facial and Oral Surgery
Warwick, RI
02.2024 - Current
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Greeted and checked in patients, updating patient information in computer system.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Entered insurance, demographics and health history into patient database.
  • Protected patients by observing strict HIPAA guidelines.

Server

The Martucci Group
East Greenwich, RI
04.2017 - Current
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Trained new employees to perform duties.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Dental Assistant

AN Family Dentistry
Old Greenwich, CT
12.2023 - 02.2024
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Sterilized instruments according to established guidelines and protocols.
  • Navigating Dentrix software used to set-up appointments, access patient charts, and take payments.

Education

Bachelor of Science - Health Sciences

Utica University
Utica, NY
12.2023

Associate of Arts -

Community College of Rhode Island
Warwick, RI
05.2019

High School Diploma -

Toll Gate High School
Warwick, RI
05.2017

Some College (No Degree) - Health Sciences

University of Rhode Island
Kingston, RI

Skills

  • Friendly
  • Communication
  • Efficiency
  • Problem solving
  • Knowledge of medical terminology
  • HIPAA Compliance

Timeline

Medical Receptionist

MSL Facial and Oral Surgery
02.2024 - Current

Dental Assistant

AN Family Dentistry
12.2023 - 02.2024

Server

The Martucci Group
04.2017 - Current

Bachelor of Science - Health Sciences

Utica University

Associate of Arts -

Community College of Rhode Island

High School Diploma -

Toll Gate High School

Some College (No Degree) - Health Sciences

University of Rhode Island
Brittany Roy