BRITTANY R. ROBINSON
Terre Haute,IN
Summary
Experienced with managing social service programs, ensuring effective service delivery to diverse populations. Utilizes strong leadership and program development skills to drive impactful community initiatives. Track record of fostering collaborative team environments and achieving positive outcomes.
Overview
8
8
years of professional experience
Work History
Social Services Director
The Waters of Sullivan SNF
07.2024 - Current
- Connection to community resources such as referrals to home health services and hospice services. Managing social services department daily through scheduling care conferences, overseeing behaviors and connection to psych services, running monthly GDR/behavioral meetings. Collaborating with other vital departments to ensure resident safety and care. Completing quarterly MDS assessments, BIMS and PHQ9 assessments, as well as intake and discharge paperwork.
Care Manager III
Hamilton Center, Inc.
03.2020 - 08.2022
- Assisting consumers by teaching coping and social skills. Helping consumers within the community through obtaining housing, snap benefits, health insurance, etc. Conducting Assessments, treatment planning, service and treatment plan review assessments, safety planning, and Adult Needs and Strengths Assessments.
Family Case Manager
Department of Child Services
12.2018 - 08.2019
- Assessing reports of child abuse or neglect. Preventing further abuse or neglect through safety planning, child and family team meetings, collateral contacts, releases of information, drug screens, and determining if further services were needed through the DCS. Writing court documents, testifying, opening cases through DCS: Informal Adjustments, In-Home CHINS, and Out-of-Home CHINS cases. Referring families to service providers of DCS. Promoting safety, stability, permanency and wellbeing of all children.
Keyholder/ Shift Lead
Big Red Liquor Stores
06.2018 - 11.2018
- Cashier and register related work, stocking, and maintaining store needs. Customer service, and money handling. Selling alcohol responsibly with a liquor license. Counting safe, and drawer, managing safe drops, nightly paperwork, and closing procedures.
Education
Bachelor of Science - Psychology
Saint Mary-of-the-Woods
01-2017
Skills
- Writing official documents Familiar with Indiana State Court Systems, including testifying and documenting cases
- Communication, customer service, conflict resolution, multitasking, and de-escalation techniques
- Knowledgeable in several computer applications, including Microsoft office
Timeline
Social Services Director
The Waters of Sullivan SNF
07.2024 - Current
Care Manager III
Hamilton Center, Inc.
03.2020 - 08.2022
Family Case Manager
Department of Child Services
12.2018 - 08.2019
Keyholder/ Shift Lead
Big Red Liquor Stores
06.2018 - 11.2018
Bachelor of Science - Psychology
Saint Mary-of-the-Woods