Brittany Rugh
Arnold,PA
Summary
Dependable, detail-oriented professional with experience in production, quality inspection, and customer support. Recognized for strong organization, fast learning, and a commitment to safety and accuracy. Ready to support efficient operations and high-quality results.
Overview
2027
2027
years of professional experience
Work History
Line Cook
Woodpeckers Pub & Grub
05.2021 - Current
- Managed grill, fryer, and sauté stations during high-volume service.
- Coordinated with servers and kitchen staff to expedite accurate ticket execution.
- Monitored food temperatures and plating standards to support safe, consistent output.
- Prepared menu items consistently while maintaining kitchen timing and quality standards.
- Restocked ingredients and organized prep areas to maintain efficient workflow.
- Followed sanitation procedures, cleaning equipment and surfaces throughout shifts.
- Adapted quickly to daily specials, recipe changes, and changing service demands.
- Trained newer kitchen staff on station setup, prep tasks, and cooking procedures.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Data Order Entry
Grane RX
04.2024 - 04.2025
- Resolved pharmacy inquiries, insurance questions, and prescription status updates with accurate, courteous communication.
- Coordinated prescription intake, refill requests, and prior authorization follow-up to support smooth workflow.
- Verified patient information and prescription details to reduce errors and maintain compliance standards.
- Assisted pharmacists by triaging calls, routing urgent issues, and prioritizing service requests.
- Guided patients through insurance processing, copay questions, and medication access concerns.
- Documented customer interactions and transaction notes in pharmacy systems for clear recordkeeping.
- Demonstrated adaptability through cross-training in various roles within the pharmacy setting to better serve customers as needed.
- Collaborated with pharmacists to resolve drug therapy issues, optimizing patients'' overall health outcomes.
- Supported team members in achieving company goals by consistently meeting individual performance targets.
- Counted and labeled prescriptions with correct item and quantity.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
Machine Operator/ Product Control Specialist
TruFoodMfg (Tandem)
02.2019 - 11.2022
- Monitored line performance and adjusted settings to keep equipment running smoothly.
- Inspected products for defects, contamination, and compliance with quality standards.
- Operated production machinery to maintain consistent output and product quality.
- Completed changeovers, setup, and teardown for multiple packaging runs.
- Followed GMP, safety, and sanitation procedures to support food manufacturing standards.
- Redzone trained
- Troubleshot minor machine malfunctions and coordinated repairs with maintenance staff.
- Trained new operators on line procedures, safety practices, and equipment operation.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep the manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Improved product quality with thorough inspection and adjustment of machine settings.
- Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
- Inspected materials, components, and finished goods for compliance with specifications and quality standards.
- Documented defects, deviations, and nonconformities using inspection logs and corrective action reports.
- Verified dimensions, tolerances, and product integrity with calipers, gauges, and visual examination.
- Led quality checks across production stages to prevent repeat errors and reduce rework.
- Trained new inspectors on procedures, sampling methods, and defect identification.
- Coordinated with production teams to resolve inspection issues and maintain consistent output quality.
- Enhanced safety standards by rigorously enforcing workplace safety protocols during quality inspections.
Machine Operator/Assembler
PCNA
2017 - 07.2018
- Operated production machinery to assemble products, following safety and quality standards.
- Assembled components accurately using hand tools, fixtures, and production instructions.
- Monitored machine output to maintain consistency and prevent downtime.
- Inspected finished parts for defects and corrected issues before packaging.
- Verified materials, labels, and specifications against work orders before processing.
- Maintained clean, organized workstation to support efficient production flow.
- Operated machining equipment safely with team of operators.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Utilized various hand tools for precise assembly work, consistently meeting tight tolerances specified for each product.
- Maintained comprehensive documentation on machine operations and maintenance activities, ensuring compliance with industry standards.
- Lockout tag out
Education
Phlebotomy Technician - Medical
Career Training Academy
Lower Burrell, PA07-2017
High School Diploma -
Valley High School
New Kensington, PA06-2013
Skills
- Machinery operation
- Machine maintenance
- Product inspection
- Basic math
- Effective communication
- Kitchen equipment operation
- Safety compliance
- Workplace safety
- OSHA
- Time management
- Problem-solving
- Computer skills
- Equipment cleaning
- Cleaning and organization
- Basic math
- Order preparation
- OSHA
Timeline
Data Order Entry
Grane RX
04.2024 - 04.2025
Line Cook
Woodpeckers Pub & Grub
05.2021 - Current
Machine Operator/ Product Control Specialist
TruFoodMfg (Tandem)
02.2019 - 11.2022
Machine Operator/Assembler
PCNA
2017 - 07.2018
Phlebotomy Technician - Medical
Career Training Academy
High School Diploma -
Valley High School