Brittany Salvio
West Newton,PA
Summary
Dynamic leader with extensive experience in strategic planning and cross-functional project management. Proven track record in driving organizational transformation and securing grant funding, while fostering stakeholder engagement and enhancing service integration. Adept at analytical thinking, achieving significant operational efficiencies and advancing quality improvement initiatives. Results-driven Project Manager, PMO with a track record of delivering projects on time and within budget through high productivity and efficient task completion. Possess specialized skills in strategic planning, risk management, and stakeholder communication. Excel at leadership, problem-solving, and adaptability, ensuring seamless collaboration and project success. Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
13
13
years of professional experience
1
1
Certification
Work History
DIRECTOR OF STRATEGY AND INNOVATION
Westmorland County Department of Human Services
Greensburg, PA
10.2024 - 01.2026
- Manage cross-functional teams from entry-level to director-level, collaborating with leadership across five divisions to drive strategic planning, policy alignment, governance, and organizational capacity building.
- Lead and manage all strategic initiatives within the WCDHS 3-5 Year Annual Strategic Plan, ensuring division alignment and progress toward countywide goals.
- Provide cross-functional project management oversight for all major WCDHS initiatives with complex structures, high impact, or multi-division interdependencies.
- Lead efforts to integrate and streamline services across Human Services divisions to strengthen the county's "front door" and improve access for residents.
- Design, develop, and institutionalize the Strategy & Innovation Division to anchor strategic planning and promote operational excellence.
- Oversee grant fund development, braided funding strategy, and management of public and philanthropic funding in collaboration with Fiscal Administration.
- Provide executive oversight of Data, Planning & Implementation, and CQI/Accreditation functions to embed accountability and systemwide quality improvement.
- Direct implementation of the WCDHS Integrated Data Warehouse to support KPI tracking, program capacity analysis, and countywide gap analysis.
- Implement countywide reporting shells and dashboards aligned with CARF standards to advance accreditation readiness and support evaluation.
- Strengthen governance by leading commissioner updates, strategic retreats, town halls, and quarterly DHS-wide leadership presentations.
- Advance Westmoreland County's goal to become the first county DHS in the nation to achieve CARF accreditation.
- Align operations, funding, and performance measures across a $300M+ human services system.
DHS PROJECT MANAGER
Westmorland County Department of Human Services
Greensburg, PA
07.2023 - 10.2024
- Directed the DHS Human Services Integration Plan, consolidating five separate departments into one unified DHS with streamlined governance and workflows.
- Managed countywide transformation initiatives including program development, system migrations, and integration planning across all divisions.
- Built dashboards, KPI tools, and visual reporting models to enable data-informed decision-making across the county.
- Coordinated stakeholder engagement through town halls, newsletters, and governance work groups to enhance transparency and communication.
- Oversaw vendor transitions and technology upgrades, including countywide Office 365/Teams migration impacting 600+ staff.
- Supported ARPA, opioid settlement, block grant, and annual budget submissions through tracking, compliance, and documentation.
- Led strategic projects including crisis system expansion, program enhancements, and multi-division operational alignment.
- Coordinated the Annual DHS Fair, engaging 80+ vendors and 200+ residents, expanding service visibility and community reach.
PRODUCT DEVELOPMENTAL SPECIALIST SENIOR
University of Pittsburgh Medical Center
Pittsburgh, PA
07.2022 - 07.2023
- Led behavioral health coordination strategy across the commercial book of business, reducing duplication and improving system navigation to align with behavioral health "front door" strategic initiative.
- Designed and launched UPMC First Care, an innovative behavioral health product providing $0 copays and expanded access.
- Researched and developed new care models, including MSK, home health solutions, and ICRAH expansion.
- Collaborated with cross-functional departments to align product design with enterprise strategy, regulatory requirements, and member experience.
SENIOR AUTHORIZATION SPECIALIST
University of Pittsburgh Medical Center
Pittsburgh, PA
04.2021 - 07.2022
- Reduced write-offs from 158 cases to zero cases, eliminating $350K+ in annual losses.
- Strengthened provider relationships through collaborative problem solving and system navigation.
- Created standardized workflows and documentation systems to increase efficiency across four programs.
- Established new position responsibilities and operational processes to support departmental effectiveness.
LEAD MILIEU THERAPIST
University of Pittsburgh Medical Center
Pittsburgh, PA
04.2018 - 04.2021
- Led QI project development including Acti-Watch implementation by defining scope, resources, risks, and metrics.
- Facilitated team meetings to drive problem solving, performance improvement, and alignment without direct managerial authority.
- Managed token economy system budget and provided individual consumer support.
MILIEU THERAPIST II & I
University of Pittsburgh Medical Center
Pittsburgh, PA
10.2015 - 04.2018
- Served as superuser for Cerner EHR "go-live" and supported interdisciplinary implementation.
- Led onboarding, training, and development of new staff; created new training materials to standardize workflow expectations.
- Administered interdisciplinary staff meetings and partnered with leadership to support unit improvements.
ASSESSMENT COORDINATOR
Pyramid Healthcare Inc.
Wilkensburg, PA
03.2014 - 10.2015
- Assessed and admitted 9-12 patients daily during facility expansion by developing and implementing new processes and increasing operational efficiency.
- Managed and organized all physical and digital documentation to support intake operations.
BEHAVIORAL HEALTH TECHNICIAN
Pyramid Healthcare Inc.
Wilkensburg, PA
03.2013 - 03.2014
- Supervised an 80-bed facility as per-diem BHT Supervisor, overseeing 5-7 staff.
- Mentored patients, provided crisis support, and guided individuals on healthy decision making.
Education
Bachelor of Science - Psychology
The Pennsylvania State University
05.2012
Skills
- Leadership and management
- Strategic planning and execution
- Analytical thinking
- Project management
- Cross-functional leadership
- Grant funding strategy
- Human services integration
- Stakeholder management
- Succession planning
- Change management
- Problem solving
- Data-driven and data informed decision making
- Marketing and advertising
- Risk management
Certification
Project Management Certificate, Coursera, Pennsylvania, 11/01/22
Qualifications And Achievements
Mountain Laurel Award, 04/01/20, Received the Mountain Laurel Award in recognition of exceptional service, patient-centered care, and leadership in enhancing the overall patient and family experience. This award honors non-nursing staff who demonstrate compassion, integrity, and a commitment to excellence by consistently exceeding performance expectations and supporting a positive care environment.
References
Available upon request
Timeline
DIRECTOR OF STRATEGY AND INNOVATION
Westmorland County Department of Human Services
10.2024 - 01.2026
DHS PROJECT MANAGER
Westmorland County Department of Human Services
07.2023 - 10.2024
PRODUCT DEVELOPMENTAL SPECIALIST SENIOR
University of Pittsburgh Medical Center
07.2022 - 07.2023
SENIOR AUTHORIZATION SPECIALIST
University of Pittsburgh Medical Center
04.2021 - 07.2022
LEAD MILIEU THERAPIST
University of Pittsburgh Medical Center
04.2018 - 04.2021
MILIEU THERAPIST II & I
University of Pittsburgh Medical Center
10.2015 - 04.2018
ASSESSMENT COORDINATOR
Pyramid Healthcare Inc.
03.2014 - 10.2015
BEHAVIORAL HEALTH TECHNICIAN
Pyramid Healthcare Inc.
03.2013 - 03.2014
Bachelor of Science - Psychology
The Pennsylvania State University