BRITTANY SANDERS
Memphis,TN
Summary
Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
12
12
years of professional experience
Work History
ASSISTANT DIRECTOR/MANAGER
Little Einstein's Childcare and Preschool
Oakland Tn
09.2022 - 07.2024
- Support a positive and nurturing environment, fostering the growth and development of both children and staff
- Staff Supervision and Development: Assist in recruiting, hiring, and training new child care staff
- Provide leadership, mentorship, and ongoing support to teachers and support staff.
MANAGER
Sculpted Bodies
Southhaven Mississippi
01.2020 - 09.2022
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
CSR II
Maximus Child Support
Memphis, TN
01.2020 - 12.2020
- Developed strategies to improve quality of customer service delivery.
- Maintained records of customer interactions, transactions, comments and complaints.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Answered incoming calls from customers and provided assistance with inquiries, payment questions, and other customer service related issues.
TEAM LEAD
Nike, INC.
Memphis Tn
08.2015 - 07.2020
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team performance against targets, taking corrective action where necessary.
PICKER/PACKER
Select Stang
Olive Branch, Mississippi
06.2015 - 08.2015
- Lifted heavy items onto pallets with a forklift or manual pallet jack.
- Verified accuracy of incoming shipments against invoices and purchase orders.
- Stored inventory in designated locations within the warehouse facility based on size, type.
RETAIL SALES ASSOCIATE
Bath & Body Works
Germantown, Tn
07.2012 - 11.2014
- Kept informed about new products arriving at the store on a regular basis.
- Assisted customers with finding the right product for their needs.
- Greeted customers upon entering the store and provided assistance.
Education
Nail Technician
TN Academy of Cosmetology
Bartlett, TN11-2014
HIGH SCHOOL DIPLOMA -
Bolton High School
05.2012
CRIMINAL JUSTICE -
Southwest Tennessee Community Collage
Skills
- MS Word
- MS Excel
- MS Power Point
- Data Analysis
- Operations Management
- Recruitment and hiring
Timeline
ASSISTANT DIRECTOR/MANAGER
Little Einstein's Childcare and Preschool
09.2022 - 07.2024
CSR II
Maximus Child Support
01.2020 - 12.2020
MANAGER
Sculpted Bodies
01.2020 - 09.2022
TEAM LEAD
Nike, INC.
08.2015 - 07.2020
PICKER/PACKER
Select Stang
06.2015 - 08.2015
RETAIL SALES ASSOCIATE
Bath & Body Works
07.2012 - 11.2014
Nail Technician
TN Academy of Cosmetology
HIGH SCHOOL DIPLOMA -
Bolton High School
CRIMINAL JUSTICE -
Southwest Tennessee Community Collage
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