Brittany Scott-Membrila
Mesa,AZ
Summary
7 years experienced professional within non-profits settings and working with vulnerable populations. Highly adaptable people-centered with a wide range of experience, an empathetic perspective, and an aptitude for learning and excelling quickly. Thrives in multi-faceted roles with a variety of responsibilities and tasks, both administrative and hands-on, specifically excelling in building relationships with clients and families. Growth-oriented and flourish in supportive cultures with strong leadership and advancement opportunities while serving the community.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Recreation Coordinator
The Salvation Army Phoenix Family Services
08.2023 - Current
- Managed team of three activities assistants.
- Coordinated staff and volunteers to supervise events and facilitate scheduled activities.
- Coordinated, planned, developed and implemented activities designed to enrich lives of shelter residents and their children.
- Increased activity participation by maintaining welcoming and inclusive environment and curating engaging activities for all attendees resulting in 12% increase in attendance.
- Developed strong relationships with community partners, expanding available resources for program offerings and saving company $8,500 in donated products.
- Collaborated with interdisciplinary teams to provide holistic care and support for residents' needs.
Case Manager
Arizona Department of Child Safety (DCS)
05.2020 - 07.2021
- Maintain communication with providers to tailor and adjust services as needed.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Documented all relevant information by filling out forms and completing case reports .
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information for more than 60 children's cases.
- Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Advised families on steps required for successful completion of service plans aimed at reducing risks within home environment.
- Conducted home visits to assess living conditions, interview family members, and observe interactions between children and caregivers.
Fundraising Director
Foster Hope Foundation
11.2015 - 03.2020
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Oversaw recruitment, hiring, and onboarding process for new volunteers to maintain high-quality fundraising staff.
- Collaborated with marketing team to effectively promote fundraising initiatives, resulting in higher participation rates.
- Partnered with program staff to gather compelling stories and data showcasing organization's impact on its beneficiary community.
- Coordinated volunteer involvement in fundraising efforts, leading to greater community support and increased donations.
- Established effective partnerships with local businesses for mutually beneficial collaborations during fundraising events.
- Enhanced fundraising efficiency by streamlining processes and utilizing data-driven strategies.
Market Lead and Florist
Arizona Flower Market
10.2021 - 08.2023
- Generated over $30,000 in boutique wedding floral sales from Oct. 2022-August 2023.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Contributed to positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Streamlined order processing by implementing an efficient system for tracking client requests and delivery schedules.
Yoga Instructor
Om3 Yoga
06.2021 - 01.2023
- Developed tailored yoga programs for clients with specific health concerns or injuries to ensure safe practice.
- Educated clients on benefits of consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
- Emphasized inclusivity in class design, accommodating diverse range of ages, fitness levels, and abilities through modifications and variations on postures.
- Facilitated trauma-sensitive yoga sessions to promote emotional healing in clients recovering from various forms of trauma.
Education
BA in ART STUDIES -
ARIZONA STATE UNIVERSITY
Tempe, Arizona05.2013
Skills
- Proficient in empathy-based relationship building, communication, and conflict-resolution
- Meticulous and timely case management documentation
- Effectively engages with clients to assess need and coordinate care with appropriate community service providers
- Meets with clients at regular consistent intervals to develop and monitor tailored and attainable case plan goals
- Improved client engagement at Mike Michaels Activity Center (The Salvation Army) by 12% in first three months through rapport building and activity curation
Certification
- 14 hours Trauma Informed Yoga CEU, 04/07/2019
- 36 hours Trauma Informed Yoga/Trauma and Incarceration CEU Prison Yoga Project, 01/28/2019
- 200 hour Yoga Teacher Training Certification, 07/01/17, Present
- 300 hour Yoga Certification, Present
- CPR/AED, 06/01/21, 06/01/23
- Level One Fingerprint Clearance Card, 04/01/20, 04/01/26
- Arizona Master Florist, 10/01/22, Present
Timeline
Recreation Coordinator
The Salvation Army Phoenix Family Services
08.2023 - Current
Market Lead and Florist
Arizona Flower Market
10.2021 - 08.2023
Yoga Instructor
Om3 Yoga
06.2021 - 01.2023
Case Manager
Arizona Department of Child Safety (DCS)
05.2020 - 07.2021
Fundraising Director
Foster Hope Foundation
11.2015 - 03.2020
BA in ART STUDIES -
ARIZONA STATE UNIVERSITY
Similar Profiles
Larry JohnsonLarry Johnson
Data Entry Clerk at The Salvation Army Family ServicesData Entry Clerk at The Salvation Army Family Services
JoAnn McKayJoAnn McKay
Family Services Caseworker at Salvation Army Family ServicesFamily Services Caseworker at Salvation Army Family Services
Zachareah BennouriZachareah Bennouri
Volunteer at Salvation Army Family StoreVolunteer at Salvation Army Family Store