Justin Mercado
Winter Garden
Summary
Versatile and detail-oriented cast member with a lifelong passion for film/media production and years of experience with the Walt Disney Company. Eager to employ first-rate communication and organizational skills to contribute in the role of Media & Production Operations Coordinator.
Overview
6
6
years of professional experience
Work History
Recreation Coordinator
Walt Disney World Water Parks
05.2023 - Current
- Promoted teamwork among cast members, leading to improved morale and enhanced job performance.
- Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured visitors until further assistance arrived.
- Evaluated cast through daily performance audits, providing constructive feedback for continuous improvement in their skills and abilities.
- Managed inventory of essential lifesaving equipment, ensuring all tools were readily available during emergency situations.
Lifeguard Trainer
Walt Disney World Water Parks
03.2021 - Current
- Mentored new hires, resulting in stronger cast member safety and increased productivity.
- Conducted comprehensive lifeguard performance assessments to identify gaps in knowledge and skills, informing future cast member development.
- Taught monthly in-service training, leading drills and emergency simulations which fostered a culture of preparedness among cast members while instilling confidence in their ability to handle real-life situations.
Lifeguard
Walt Disney World Water Parks
04.2019 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Arts - Film & Digital Media Production
Cleveland State University
Cleveland, OH12-2017
Skills
- Group coordination
- Schedule management
- Safety monitoring
- Problem-solving
- Time management
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Conflict resolution
Timeline
Recreation Coordinator
Walt Disney World Water Parks
05.2023 - Current
Lifeguard Trainer
Walt Disney World Water Parks
03.2021 - Current
Lifeguard
Walt Disney World Water Parks
04.2019 - Current
Bachelor of Arts - Film & Digital Media Production
Cleveland State University
Similar Profiles
Kylee HanishKylee Hanish
Customer Experience and Retail Manager at Walt Disney World Parks & Resorts Disney SpringsCustomer Experience and Retail Manager at Walt Disney World Parks & Resorts Disney Springs
Angelica Colon VazquezAngelica Colon Vazquez
Chef Assistant at Walt Disney World Parks and ResortsChef Assistant at Walt Disney World Parks and Resorts
DAVID MILLSDAVID MILLS
Disney College Program Intern at Walt Disney World Parks and ResortsDisney College Program Intern at Walt Disney World Parks and Resorts