Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Scroggins

Afton,OK

Summary

Versatile professional with a proven track record, excelling in customer service and problem-solving. Demonstrated ability to enhance operational efficiency and foster client relationships. Skilled in document preparation and multitasking, with a commitment to continuous improvement and legal compliance. Achieved significant reductions in attorney workload through effective case management.

Overview

9
9
years of professional experience

Work History

Store Manager

Dollar General
01.2019 - 07.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Compliance Officer

Cosmic Culture
11.2017 - 12.2018
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
  • Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
  • Reduced the risk of financial penalties by conducting thorough internal audits on a regular basis.
  • Mitigated legal risks by proactively identifying gaps in existing policies and recommending improvements.

Paralegal

Dryer and Associates, P.C.
07.2012 - 10.2017
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.

Education

Associate of Science - Paralegal Studies

Everest University
Remote
12-2011

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Case management
  • Client communication

Timeline

Store Manager

Dollar General
01.2019 - 07.2021

Compliance Officer

Cosmic Culture
11.2017 - 12.2018

Paralegal

Dryer and Associates, P.C.
07.2012 - 10.2017

Associate of Science - Paralegal Studies

Everest University

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Brittany Scroggins