Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Seymour

Pataskala

Summary

Dynamic and results-driven professional with a strong background in customer service at Discover Card. Proven ability to build rapport and negotiate effectively, achieving successful debt collection results. Recognized for teamwork, clear communication, and attention to detail, consistently meeting business needs through flexibility and problem-solving skills.

Knowledgeable [Desired Position] with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.

Overview

20
20
years of professional experience

Work History

Team Member

Certified Oil
08.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Cashier

Ameristop Food Mart
07.2017 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Collections Agent

Discover Card
06.2005 - 10.2007
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated to collect balance in full.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.

Education

High School Diploma -

Reynoldsburg High
Reynoldsburg
06-2005

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Flexible schedule
  • Computer skills
  • Goal setting and achievement
  • Collaboration and teamwork

Timeline

Team Member

Certified Oil
08.2022 - Current

Cashier

Ameristop Food Mart
07.2017 - 02.2022

Collections Agent

Discover Card
06.2005 - 10.2007

High School Diploma -

Reynoldsburg High

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