Brittany Shelton
Marysville,WA - Washington
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
The Tulalip Tribes
12.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises in company vehicle and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Slot Attendant
Quil Ceda Creek Casino
02.2021 - 11.2021
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
- Provided timely support to other departments as needed, fostering positive working relationships across the casino property.
Cashier/Stocker
Tulalip Market
06.2018 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
GED -
Mountainview Highschool
Marysville, WASkills
- Accurate typing skills
- Radio Etiquette, 10-1 code operations
- Proficient multitasking in office settings
- Licensed security guard
- CCTV monitoring
- Complex Problem-solving
Certification
- Microsoft Office, Excel, Access, and PowerPoint (5 years)
- Certified CPR/First Aid, BBP
- Licensed Security Officer with Tulalip Tribes (3 years)
Timeline
Security Officer
The Tulalip Tribes
12.2021 - Current
Slot Attendant
Quil Ceda Creek Casino
02.2021 - 11.2021
Cashier/Stocker
Tulalip Market
06.2018 - 07.2020
GED -
Mountainview Highschool