Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Shenefield

Bluffton

Summary

Self-motivated, methodical, and enthusiastic professional - with 7+ years combined experience in sales, customer service, marketing, and administrative-related tasks and 3 years of manufacturing, machine operating, and team leading. Diligent and possesses the discipline needed to identify and fulfill company needs.

Overview

11
11
years of professional experience

Work History

Manufacturing Administrative Assistant

Hershey Salty Snack
03.2025 - Current
  • Assist Production Supervisors with Day-to-Day tasks and in overseeing employees and production
  • Uphold GMP, food safety, and manufacturing standards
  • Accurate completion and filing of all shift reports
  • Train and execute on company policies, practices, and systems
  • Ensure the timely completion of daily, weekly, and monthly cleaning tasks
  • Record time-off requests, absences, and overtime with SAP

Lead Packaging Machine Operator

Hershey Salty Snacks
08.2022 - 03.2025
  • Follow GMP and 5S to safely operate, clean, troubleshoot, and repair packaging machines and scales
  • Reduce downtime by performing regular maintenance and quality checks while leading department on task completion and machine assistance
  • Communicate issues with PMO team, Supervisors, Bakers, and Quality to ensure high quality and satisfactory product is distributed
  • Assist Packers and Packing Coordinators when needed
  • Train new employees on proper machine operation, safety protocols, and company policies.

Insurance Market Options Advisor

UnitedHealth One/UnitedHealthcare
09.2020 - 08.2021

NPN# 19656519 - Nationally Licensed and Appointed

  • Present health and life insurance solutions by discerning needs and building relationships
  • Uphold federal, state, and company laws through verbal (phone) agreements
  • Utilize advanced CRM tools to track client interactions while maintaining detailed records
  • Maintain up-to-date knowledge on industry trends and educate callers in insurance benefits and utilization
  • Consistently acquire 100% on quality audit reports

Account Development Representative

Our Sunday Visitor
03.2019 - 09.2020

CRM and Advantage Software

  • Provide outreach and consistent follow-up to prospects via phone and email
  • Record accurate and detailed account, contact, and sales activity in CRM system
  • Coordinate and schedule new lead opportunities for sales team
  • Assist in organizing plans for targeted marketing campaigns through client feedback, research, and collaboration
  • Assist Sales Administrative team with miscellaneous projects

Jewelry Sales Specialist/Repair Liaison

Jared the Galleria of Jewelry/Sterling Jewelers
09.2014 - 01.2020
  • Certified Diamontologist with multiple sales awards
  • Top 25% of employees for achieving daily, monthly, and annual store goals for 2018
  • Nurture solid guest relationships
  • Demonstrate product features, answer questions, and overcome objections to secure sales.
  • Correct, complete, and file repair invoices and forms
  • Assist in properly displaying, handling, and inventorying merchandise
  • Accountable for POS transactions, funds, nightly deposit, and audits

Education

Certificate/Diploma - Business Administration

International Business College
IN
05-2013

Skills

  • Data entry
  • Computer proficiency
  • Office administration
  • Time management
  • Customer and client relations
  • Documentation and recordkeeping
  • Team leadership and delegation
  • Critical thinking
  • Scheduling and calendar management

Timeline

Manufacturing Administrative Assistant

Hershey Salty Snack
03.2025 - Current

Lead Packaging Machine Operator

Hershey Salty Snacks
08.2022 - 03.2025

Insurance Market Options Advisor

UnitedHealth One/UnitedHealthcare
09.2020 - 08.2021

Account Development Representative

Our Sunday Visitor
03.2019 - 09.2020

Jewelry Sales Specialist/Repair Liaison

Jared the Galleria of Jewelry/Sterling Jewelers
09.2014 - 01.2020

Certificate/Diploma - Business Administration

International Business College