Chasidy Hernandez
Santa Rosa,CA
Summary
Attentive and dedicated individual looking to expand my skill set by setting goals and accomplishing challenges that help me succeed in the workplace.
Overview
4
4
years of professional experience
Work History
Manufacturing Administrative Coordinator
Loring Smart Roast
03.2023 - Current
- Manage electronic and paper-based filing systems to keep essential documents and information easily accessible and organized
- Maintained office calendars to track important dates and deadlines
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies
Server
Casino Pauma
01.2022 - 12.2022
- Properly managed up to 10+ tables in a section
- Served food and beverages promptly with focused attention to customer needs
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Beverage Server
Graton Resort & Casino
09.2021 - 12.2021
- Served alcoholic beverages to casino guests
- Collected cash and chip payment for drinks served.
- Responsible for maintaining flow of service for up to 40+ guests at a time
Account Manager
Instep Management
01.2021 - 08.2021
- Educated clients on new services to increase customer engagement with brand
- Used scripts or persuasive sales techniques to convince clients in purchasing product
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Administrative Assistant
California Respite Care
11.2020 - 02.2021
- Interacted with customers by phone, email, or in-person to provide information
- Completed clerical tasks such as filing, copying, and distributing mail
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
Solar Sales Appointment Setter
Titanium Home Security
06.2020 - 10.2020
- Acted as first point of contact and set appointments for prospective clients
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment
- Conferred with managers, sales teams, and engineering personnel to revise plans and achieve demanding targets
Consumer Relations Representative
Optio Solutions LLC
09.2019 - 02.2020
- Collected on delinquent accounts to reduce overdue balances
- Worked in call center environment handling manual and automatically dialed outbound calls
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions
Education
High School Diploma -
Rancho Cotate High School
Rohnert Park, CA2017
Skills
- Customer Service and Rapport
- Data Entry
- Problem Resolution
- Front Desk Operations
- Call Center Customer Service
- Appointment Scheduling
Timeline
Manufacturing Administrative Coordinator
Loring Smart Roast
03.2023 - Current
Server
Casino Pauma
01.2022 - 12.2022
Beverage Server
Graton Resort & Casino
09.2021 - 12.2021
Account Manager
Instep Management
01.2021 - 08.2021
Administrative Assistant
California Respite Care
11.2020 - 02.2021
Solar Sales Appointment Setter
Titanium Home Security
06.2020 - 10.2020
Consumer Relations Representative
Optio Solutions LLC
09.2019 - 02.2020
High School Diploma -
Rancho Cotate High School
Similar Profiles
Rocio AlvarezRocio Alvarez
HR Administrator at Loring Smart RoastHR Administrator at Loring Smart Roast
Silvio PalomaresSilvio Palomares
Metal Finisher at Loring Smart Roast, IncMetal Finisher at Loring Smart Roast, Inc
Isley TylerIsley Tyler
Wing Leadership at Loring Job Corps CenterWing Leadership at Loring Job Corps Center
Chandra JonesChandra Jones
Executive Assistant to the Chief Executive Officer at Enso VillageExecutive Assistant to the Chief Executive Officer at Enso Village
Alfredo CastanedaAlfredo Castaneda
Detailer at BMWDetailer at BMW