JASMIN BLUM

June 2017 - August 2018 (Previously Employed by CJFHC)

• Cover all incoming phone calls to NJEIS toll free line
• Retrieve messages left by families and other referents to create initial records for children being referred to Early Intervention
• Assist with call backs and follow up calls to families, NJ DCP&P, physician offices and other community agencies
• Manage SPOE referral correspondence involving new referrals and follow ups
• Answer live calls from families and arrange for Service Coordination to take child's case

• Monitored lead flow to determine and resolve technical and compliance issues
• Reviewed campaign performance and assisted with month-end billing
• Assisted in managing monthly allocation and overall client budgets through internal administrative systems
• Pulled and monitored data from client systems while proactively analyzing performance data for campaign optimizations
• Reviewed client creative and test site functionality to ensure accuracy

• Entered customer orders and sent acknowledgements in a timely manner
• Communicated regularly with customers on updates regarding production changes and shipping information
• Maintained reports and spreadsheets for managers for tooling costs, outside purchases and billed labor
• Built specs, quotes and reviewed new items for new corrugated box requests
• Oversaw the departments orders for accuracy with pricing costs for our biggest client, Pepsi.

• Handled imported containers coming in from other countries
• Communicated with steamship lines, terminals and railroad companies to track each container
• Updated each container stop with the use of Navisphere so customers can track their own shipments
• Communicated with origin daily to provide commercial documents for each load.

• Created purchase orders in a timely manner for customers
• Reviewed purchase order submittals to ensure price accuracy and package quantity
• Assisted buyers with resolution of any discrepancies, revisions and or cancellations
• Answered and screened telephone calls