Brittany Singmaster
Westminster,CO
Summary
Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 10 years of experience managing company reputation with customers. Greatly organized, efficient and accurate with strong planning, problem-solving and communication skills. Highly dependable, ethical and reliable support specialist and leader that works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dispatch Coordinator
The Rocky Mountain Flight School
Broomfield, CO
04.2024 - Current
- Supervised students during proctoring of FAA PSI exams.
- Monitored and escalated suspicious activities to the relevant personnel.
- Monitored aircraft locations in real-time utilizing GPS-based ADS-B Exchange.
- Relayed important travel disruptions to ensure customer awareness.
- Maintained comprehensive documentation of customer information.
- Facilitated maintenance efforts to maintain operational schedules.
Receptionist Administrator
The Reisch Law Firm, LLC
09.2022 - 03.2024
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Handled incoming calls, connecting clients to appropriate individuals.
- Prepared legal documentation including formal discovery requests, notices, interrogatories, and motions.
- Streamlined legal document management to increase operational efficiency.
- Updated case details and client information to support accurate outreach efforts.
Account Manager
Output Services Inc.
03.2022 - 09.2022
- Handled transactional data for 25 diverse clients, including credit unions and telephone companies.
- Collaborated with cross-functional teams and external partners to achieve objectives.
- Oversaw setup and maintenance for clients' end-of-month processes, quarterly operations, and singular tasks.
- Maintained detailed records of postage activities to support client operations.
- Handled complete invoicing process for clients.
Administrative Assistant
Murphy Company
01.2017 - 03.2022
- Managed accurate reporting of executive staff expenditures.
- Coordinated phone and email communications effectively.
- Scheduled meetings and travel for executive personnel to ensure optimized timelines, and effective planning.
- Managed clerical team and conducted training sessions for new employees.
- Planned internal activities to strengthen organizational culture.
- Enhanced document management system by periodically updating file archives.
Education
Some College (No Degree) -
COLORADO STATE UNIVERSITY
Fort Collins, COSome College (No Degree) -
METROPOLITAN STATE UNIVERSITY OF DENVER
Denver, COSkills
- MS Office Suite
- QuickBooks
- Relationship-Driven Account Management
- Data entry documentation
- Expense validation
- Travel Logistics Management
- Recordkeeping and bookkeeping
- Manage Inventory Supplies
Skills
Microsoft Office
Certification
- FAA ACTS Training, November 26, 2024
References
References available upon request.
Timeline
Dispatch Coordinator
The Rocky Mountain Flight School
04.2024 - Current
Receptionist Administrator
The Reisch Law Firm, LLC
09.2022 - 03.2024
Account Manager
Output Services Inc.
03.2022 - 09.2022
Administrative Assistant
Murphy Company
01.2017 - 03.2022
- FAA ACTS Training, November 26, 2024
Some College (No Degree) -
COLORADO STATE UNIVERSITY
Some College (No Degree) -
METROPOLITAN STATE UNIVERSITY OF DENVER
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